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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65421 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the DualShock 4 Wireless Controller's color options, build quality, and ease of use. Many appreciate its comfortable design and reliable wireless functionality, along with the improved battery life. Positive feedback also highlights the controller's feel and grip. While some users have reported stick drift, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 65,420 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson, needed an upgrade. Loves it. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works like a champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like a black or white controller, but its gold. Very nice looking, but I don't typically look at it. I'm playing a game. I only look down when I lose and there is a nice gold controller staring back up at me. Gotta love copy / paste with these reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Second Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, obviously ONE controller is not enough to fully enjoy a PS4, so I had to purchase a second one, and I got it at a great price. Unlike the Xbox there are no batteries to replace here, which threw me for a loop when I first took them out the box. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Throwback Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ergonomics of the PS4 controller and this version (gray anniversary) made it more special. It definitely pays homage to the original PS1 days. I still continue to use this controller. I have not had any issues with it so far. You may want to charge it first before using it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service Online

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service online which is easy to order. Got the package the day after ordering which is prompt and fast. The PS4 Controller is in good condition and so far no issues and no problem while I'm using it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Cool color!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best color besides the gold one. New light bar gives a light on the useless touchpad so it looks better at least lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy return policy the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always a good product However this one did have a default and Best Buy returned it without any problems for a new 1

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Camo Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter LOVES this controller. It has a very cool design. My only wish is that the buttons didn’t come standard color. They would have looked better with a darker button and fatigue green or white symbols

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great ps4 control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original PS4 controller last of me about six months without a problem I suddenly my hearts a button kept in stock I try to fix it but did not work I purchase a new controller and it works better than original

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the game is played and how it works i also like how it is given too other players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this with the new PS4 system from Christmas. The controller feels good and works great. My only complaint is the two very small buttons on the top of either side. Pretty hard to find and press as they are very small and flush with the controller surface. Other than that, no problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gift for the amatuer gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its exactly what my son wanted for christmas perfect stocking stuffer

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Replacement Controler

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a replacement for my son for a stock controller that bit the dust. He loves the Red!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive recently switched from Xbox to PS. I prefer Xbox controller, but getting use to PS. Color is awesome and quality is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Had my old one for years, this was a great idea. Keep it BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great!!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoyed the Quality and color looks of this PS4 control,He loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OEM controller, built to high standards seems perfect to me. We will see how the long term reliability nets out. I also bought the Energizer charger unit with battery pack and we will be using that over the standard packs. got a white one and a black one, so the kids know at a glance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great and durable the material is very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rwms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using a new remote. The ease of everything working well and the quick return of the joystick buttons from the new springs makes one even more confident to advance in game play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase white controllers when we need an extra for Playstation devices, but since this gray one was a special anniversary edition I went for it. Great controller! There haven't been any issues with it, just like our other PS4 controllers. If you're able to get one, do it.

    I would recommend this to a friend