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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 64,710 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    If you want quality that lasts, it's DualShock 4 !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Rugged, well made, responsive, and I love the color. I purchase a non-Sony brand and, although cheaper, it was nowhere near as good. I don't think it lasted more than 6 months of moderate to light gaming. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great but sometimes connecting it with my iPad gives me issues. Like it’ll act like it’s dead even tho I just charged it or I have to keep forgetting the device and reconnecting. It’s only happened like twice but it’s annoying. Overall it’s great and has great battery health so I’m okay with it. Nothing wrong but sometimes I feel like the buttons aren’t as sensitive as they should be and I’ll need to click a little harder.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift
    Best Buy Employee

    Rated 5 out of 5 stars

    PS4 IS JUST BETTER

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I lvoe the ps4 controllers, and I always have. They are super sturdy. I have never had one get stick drift like the ps5 controllers constantly do. The ONLY downside is that you can't play ps5 versions of games with this controller. You have to download the ps4 version to use it. At this point, I am seriously debating on just buying an old ps4 pro and modding it with an ssd. The ps4 controller is far superior to ps5 controller in every single way.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds charge nice. Nice appearance, easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Works perfectly and looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is great and it works even better than my older version controller that came with the PS4. The battery also seems to last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Fav Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought 4 or 5 controllers from Best Buy now, and they've all performed wonderfully. Shipping is usually fairly quick, only taking 2-3 days. The PS4 controller in particular is great for smaller hands, and is rather durable. I usually use it for playing games on Steam.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller after more than a decade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a replacement controller because the one I had before wasn't working sadly, the person at the counter was actually very support and explain a lot of things to me that I didn't currently know. The controller surprisingly works, at first I thought that I'd be scammed but I'm happy I got my money's worth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color and does connect easily to everything compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Kiddos review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, kids love the fun colors, and hold a charge well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    ITS A GOOD DEAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT, PLAYSTATION FOUR CONTROLLER IS COMPARABLE TO ANY BOUGHT ELSEWHERE. EASY TO USE, LOVE THE BLUETOOTH ACCESSIBILITY!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though these controllers have the common issue of stick drift I say this last one I got still going strong after two years. However that could just be because I've been gaming on the elusive PS5 more often and now the PS4 is in the closet enjoying retirement.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Love the color and how easy it is to use. Fits great in my hand.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Trustworthy BestBuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought an OEM Sony Ps4 controller from Amazon, however; It was a fake. I paid $59.99 and it came in original package but it had stick drift soon as I tried it. I returned it and Amazon sent me another one but had the same problem. The BestBuy purchase was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my PC because I wanted to have a decent wireless controller. Initially I was going to buy an Xbox 360 or One controller but the 360 has a clunky dongle and the One controller can only be used wired - with a USB. I did some research and found out that the PS4 controller was bluetooth (unlike the Xbox controllers), and that it could be used on PC with a special 3rd party driver. I went to my local Best Buy, picked one up (in Urban Camo of course) installed the drivers to my PC and took it for a spin. The controller, to my surprise, worked amazingly well with every games that I tested it with. The vibration was amazing, (something I never experienced since I use a gaming mouse) it made the gameplay a lot more fun and immersive. I tested it on Titanfall, Far Cry 4, Far Cry 3, The Elder Scrolls V: Skyrim, Watchdogs, Battlefield 4, Black Ops 2, Call of Duty: Advanced Warfare, Portal 2, and Grand Theft Auto: V. **I would highly recommend this controller to any PC gamer looking for a great wireless controller! ** *Drop me a comment if you want details to the drivers.*

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Exactly what you need it for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 black controller does the job, simple and compact, game on!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    handle really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made strong, easy use, small kids can use and not break when drop,dose not get hot, never a connection problem. Really works well

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Nice color

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great color for those that like blue. Works great and looks sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Best controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this controller. Fits comfortable in hand. Easy to use. Connects with ps4 with no problem!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    ps4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good feeling not too big and good on battery life and the looks is nice

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Overall performance

    Rated 5 out of 5 stars

    DualShock 4 Wireless Controller Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift works like it's supposed to nice color, and easy to use.

    I would recommend this to a friend