Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$64.99

Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1354 Showing 27,061-27,080 of 64,700 reviews
  • Rated 4 out of 5 stars

    Great for gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good addition to my PlayStation 4. I love the feel of the controller and the color of it is awesome !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Good if not for Quality Control issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Star Wars themed controller that came with my PS4, and it still works the best out of my 3 by far. My second controller was the anniversary edition, which still works fine. However, my third controller (my first Jet Black controller) has been the one that has given me the most grief. Upon my initial purchase, the plastic body on the controller was shifting up and down, so I exchanged it. The second one had a similar problem (one which progressively got worse), and it also had a sticky R1 button; so I exchanged it again. This third controller was a much newer model, one that had released in tandem with the PS4 Pro (still a Dualshock 4, just with some material differences). Once again, it featured some sticky buttons, but this time the left joystick was also getting stuck on occasion. Finally, I exchanged it once more and, thankfully, have not had any more of these problems. Overall, these controllers are usually fantastic. They're generally sturdy, comfortable, and responsive, as well as pretty. Unfortunately, it seems that Sony's QC department isn't up to its task.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My launch controller wasn't working properly after three years. Haven't had any issues with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are great until they refuse to take a charge anymore. Otherwise they work perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great look and feel.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the look of this controller and the feel is great. The ps4 controller is a significant improvement over the PS3 conroller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a good control

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the control feel but I wish the quality of the control was better.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my cousin for his birthday and he loves the color! Controller plays like all other but the color was the real winner!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal, pretty much aligning with the usual Black friday deals. Black is the best color

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Bad Luck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller for FPS games like Call of Duty. Worked fine for a month. After, the left analog stick stopped functioning properly while attempting to run. Did an internet search and ,apparently, it is a common problem with this controller. Will have to try to exchange it. Sony has to address this problem since these controller are costly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have for co-op

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say? You need more than one controller to play with others and have a backup when the other needs to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply incredible. Extremely happy Best Buy still had these in stock. Super comfortable controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and easy, handled with care , it came in perfect conditions ! Will order again and again

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as great as the stock controller! Plus as a bonus you can see the workings inside of the controller without having to take one apart!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Works like the others, which I've never had issues with. Just wanted this color. So happy to have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Responsive

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, precise, and perfect for all PS4 games!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Replacement PS4 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks great and functions as expected. It synched up after rebooting my PS4 and works like a champ!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! Great color, durable. Soft and sleek. Works great so far, it fell once but still works perfectly fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dualshock 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There have been some minor improvements to the current controllers mainly the light bar on the touch pad which I kind of like, it comes into play nicely when your charging it. There's not confusion if its actively charging the controller or not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but stiff

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play alot of competitive online games so i needed a new controller because my old ones sticks started getting wonky. I love the new controller, solved the wonkiness, HOWEVER! The buttons are pretty stiff as well as the sticks and depending on the game they get a little stuck too much if you are trying to be precise and fast, most notably accidental melees in call of duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought New Ps4 for Xmas & needed another controller & Best Buy had this controller on Sale & Saved me money. Only thing is battery life is round hours playing always buy Warrenty with any Controllers cause if something happens it's covered & don't have to buy a new 1!!!

    I would recommend this to a friend