Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$64.99

Customer reviews

Rating 4.8 out of 5 stars with 64695 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 64,694 reviews
  • Rated 5 out of 5 stars

    good extra controller

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's little to say other than the obvious - it's a Sony-brand controller. I bought it new and it works flawlessly with my PS4 (bought in 2014). I also have 2 aftermarket controllers, and I can say that the Sony controller is a little better in the joystick sensitivity department. The aftermarkets require a real hard yank for press to actuate, nothing beyond my kids' abilities, so they work, I just notice that the Sony controllers are smoother.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new one for my son. Fast and easy pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Sony so its perfect!! Love the color!! Nice to have a new one every once in a whie

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controllers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an additional controller. Extreme confidence in these controllers. I've logged 5000+ hours on my PSN account. The original PS4 (initial release) controller still performs great. The only difference between the controllers is a slim light bar in the touchpad on the new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is not gentle with his controllers, they have never broken down from normal usage, only from his neglect. With that said, he is happy with this product and always asks for this one in particular when he needs a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    It works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't failed me yet. Looks nice and works well. Wish it had a power cable in the box though.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    It’s pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like other controllers but it’s easier to play with. I like the color too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic controller! Easy to use! Smooth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DS4 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is this better than a DS3 controller? yes and no.... I love the feel, I love the feel, the weight and the new touch pad when used, but I hate the trigger buttons for me they are super sensible... I guess i got spoiled by the 360 triggers but I would say I prefer them to the ones in this controller..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Superb!

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A modern classic for those without the new PS5, overall great controller with multiple uses other than just PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    MikeN1971

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Kids Love the PS 4 Controller because they can use it for a very long time when it is Fully Charged!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    PS4 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 controller hasn’t given me any problems and looks great Charge is good and has plenty of battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dualshock’s days are over, but this controller is definitely the pinnacle and clearly is being carried over to the Dualsense. Great controller to use for non PlayStation devices, like on Steam, your iOS device, etc etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely buy this at Best buy. You get the actual PlayStation controller and the protection plan it's worth the 80 bucks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for both PC and PS4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall! Would highly recommend for both PS4 and for PC gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after upgrading to ps5 I still use this controller for playing on my phone love it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best looking DS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DS4's are wonderful. I think anyone with a PS4 can agree there. Works great and durable as heck (although perhaps with the exception of the thumbsticks however those of us who use Kontrol Freeks aren't really going to notice). With that said, the DS4s are ergonomic so they're immensely more comfortable to hold than the old DS3's. They work great and I can go on and on about all the new features that Sony added but you can always google them. Basically this is the best DS controller to date....and the thing that sets this one apart is that this is the best looking one (although some may argue that the white camo one is). I'm partial to this one though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase as a Christmas gift for my grandson. Now he play with his sister, cousins and friends. Love the fact that it is wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control worked great for my sons. They enjoy playing Fortnite with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works perfectly. My daughter is very happy with it.

    I would recommend this to a friend