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Customer reviews

Rating 4.8 out of 5 stars with 64703 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 64,702 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding controller. Ergonomic and very easy to use. No hand fatigue whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, love the color, feels great in your hands

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Disappointed in the Durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two PlayStation 4 controllers at the very end of May as a gift for my son’s 31st birthday. Now, here we are at the end of June—barely a month later—and both controllers are already having issues. One has a faulty trigger, and the other has problems with the analog stick (the little swirly knob thing), which just broke off. These are basic functions that should last longer than a few weeks with normal use. Honestly, they just don’t feel as durable as the PS4 controllers I remember from years ago. What’s frustrating is that the price of these controllers hasn’t gone down, even though PS4s aren’t being actively supported like before. And no, I didn’t buy the insurance or extra warranty—because I trusted the quality based on past experience. My original controller from years ago is still functioning, so I expected the same from these new ones. Would I buy them again? Unfortunately, I might have to, just so my kids can play their games—but I wouldn’t want to. I definitely think Sony or the retailers should offer a better warranty than just 15 days. Once that window closes, you’re pretty much stuck if something goes wrong. Bottom line: the quality just isn’t what it used to be, and at this price, it should be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son is happy and works great! Great value and color is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dualshock 4 is too good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process to order for pick up at the exterior locker from my local Best Buy. The dualshock 4 is by far one of the best controllers made, and with the protection plan added on it is an even better deal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DualShock 4

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality no stick drift in mine which makes it great for fps specially paired with the back buttons

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Red PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say the controller is easy to use and great for gaming. I have always loved PlayStation merchandise. I also have to say I was happy to have found the controller in my favorite color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Got this as a replacement for one that started drifting real bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came new in packaging. The latest model ps4 controller. Best Buy shipped it fast, it arrived fast, and even included a 9’ cable to connect it. Pretty excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS4 Controllers Rule!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say this as an Xbox gamer for a long time! I have large hands and was worried I wouldn't be able to adapt to the PS4 controller. No problems at all adapting to this. I actually like it a little better than the Xbox one controller! More features and the light on the back is cool. If your character dies, the color goes red...simple, but a neat addition! I got 2 of these on Black Friday...this camo one is for my 10 year old daughter! A great purchase, especially when on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Sweet Controler for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the New red see-through controller. Looks ever better then the picture. Matches with Player two Red front light.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great color that controller work excelent i never had problem with ps4 accessories

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Appealing color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color. Easy to use. Son needed a new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Been using it since Christmas. Love the color

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent controller the color makes it look extra fancy love all the color choices

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a controller is a controller, does what it does. it withstands table-height drop and vibrant color with decent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PERFECT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and no flaws at all. Not to mention the amazing color its perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as the controller that came with the console. Extra bonus is the camo coloration that keeps it out of site from my roommate

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    xmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, good battery, nice feel to touch matte @ bottom

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Beautiful controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the red of the controller. Works obviously just like the ones that come with the system, but is much better looking

    I would recommend this to a friend