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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64703 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 64,702 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Just a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, the controller has auto detect which is great. Does the job I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great, love the color. Must buy if u have a PS4 and need extra controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatest customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as always! Best buy makes it so much easier to buy them, and whenever there are issues with it, they always honor the warranty without Question. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Just the perfect controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a gamer for years. I've played them all. Sticking to the systems controller is always a good idea. Thus saying, the Dual Shock 4 is the best controller Sony has made. It fits my hands perfectly (and I have huge hands being a tall guy) and the use of the touch pad is positioned just right. The controller has a great tactile feel and the buttons and triggers give you firm and precise feed back. This is the controller to use us you are a PS4 owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and consistent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to buy a Sony brand directly from Best Buy because I wanted to make sure it was reliable, that’s it works correctly and that there would be a manufacturers warranty just in case I run into any issues. So far it’s great! I’m so glad I decided to go this route rather than try to save a little money and risk buying a knock off

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exactly as specified, it arrived on time and in good condition.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 3 out of 5 stars

    Works well but battery does not last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great and feels nice grip wise. However the battery doesn’t last more than around an hour until I am forced to plug it in with a cable. Kind of defeats the purpose of having the wireless luxury lol. The first two weeks, it seemed to last a bit longer but now it seems to have the same lasting power as my 2+ year old controllers. Hopefully they have improved the batteries for the PS5 Controllers…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really loves his control. It’s very easy to to use and the camouflage looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing controller, crisp movement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in pristine condition. Easy to use, feels great in my hands.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Competitive Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a second controller when I purchased the PS4. Works great. good design

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and holds a long charge! Bought as a second controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    NICE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice colors and pretty durable if you dont drop them often

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice loud red color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved the controller. He liked the bright red color and says they work well

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Works well and I love the color Red.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Perfect controller, great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is your standard PS4 dualshock controller in a nice primary red. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome color!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Worked perfectly with my PlayStation .

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. fits great and feels great. cool color too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was needing a new controller for his PS4 he had looked at controllers never bought one for his birthday I purchased the dual controller and he is very happy with it. I always say I can find what I want at Best Buy at a great price even better when I use my reward.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical ps4 controller! Works good no problems and love the new color!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller I play a lot so it has worked very great

    I would recommend this to a friend