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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 64,709 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Design & Comfort!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love the Dualshock 4 controller. The design is very sleek and modern, not to mention smart! The controller packs everything you need as a gamer into one comfortable controller. Vibrations and rumbles, lighting to signify whos who, and even a built in little speaker to provide further immersion. Great controller for a fun console.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Buy original or die trying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Nice colour! Brings joy to my soul...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation gear is Awesome at Best Buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new PS4 controller works perfectly and was very much needed for a Call of Duty Campaign, as my other controllers need cleaning or fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WOW!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I'm still old school, like Atari single joy stick and one button old school. I got my hands on this controller and took a hit in one of the games and I dropped it. It was pretty cool. I know, I'm old, I grew up with all the first video arcades and still have fun with all the new tech when it comes out every year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may be a sucker, but i love all the colors these things come in now. I have 7 controllers mainly because my kids and i will play and we need st least 4 or 5 charged at all times. Well constructed and look sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Response

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This playstation controller has a great feel and response when playing your favorite video games from driving simulations to shooter or just browsing through your favorites apps.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Awesome new color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 controllers don't hold up as good as the PS3 controllers. They are more comfortable to use than the PS3 controllers; however, they don't hold up as well. My problem is the R2 button ends up sticking making the controller unusable so I recommend taking out Best Buy's awesome warranty so you can get a free replacement within 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Nice Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller and cleans up easy even though it is white

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    It's my favorite color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, and it's my favorite color!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than first gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last about an hour more than the original dualshock 4 controller. I also like that they added an extra light bar so that you can tell what color the control is without having to turn the controller. If you need one definitely pick this one up. I got it during the days of play sales for $40 so really worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Upgrade over the Dualshock 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel, great performance, trackpad is nice but kinda not needed. Awful battery life, still better than the Xbox controllers tanks to the battery being built in

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Sony - DualShock 4 Wireless Controller for PlaySta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup and use. Works like OEM controller. Nice

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Awesome wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is very easy to use and I love the camo design

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Bright red

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the red it makes it easy for me to find it in my room sometimes because my old remote used to be black. I love how easy it was to pickup this item. If u have a cluttered room this remote is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for gaming or binge watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wireless controls. I binge watch a lot of Hulu and Netflix so when I’m in bed, grubbing and watching my favorite shows it’s so easy just to press X. They charge pretty fast and last a long time as well, though if you game on PS then they might wear out just a little faster but still lasting a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    $40 Black Friday deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely controller camo pattern! Best PS4 controller available!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New controller is smooth and easy to use. Lasts long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ps4 dual shock controller was marvelous I thought the quality was amazing and it felt good. They work good as well it felt very sterdy and work better than they say it does it is just spectacular. I am glad that I had the chance to get it and will recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Hello again 90s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Crystal DualShock 4 version. The controller itself feels great to hold and operate like all other DualShock 4 controllers, but the top plate is translucent! This controller gives a strong 90s-electronic feel that any 90s gamer would appreciate. This controller is extra cool in the dark when the light bar illuminates the top part of the controller. The light does not bleed through the front of the controller, however. You can feel like you're back on your parent's couch in 1999 playing your PS1 again, just attach a 2 meter cable to your PlayStation from your controller to be extra authentic!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Excellent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great weght distribution, sturdy design, decent battery life.

    I would recommend this to a friend