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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 64,709 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Looks great. Feels great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks new PS4 controllers over the older ones. The battery lasts a lot longer, the thumbsticks are more rugged and have a better grip on them, L2 and R2 buttons are more springy (a good thing), and the thumbsticks also feel way smoother when moving them around. Feels great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wireless controller for PS4 console. It was on sale so I bought it. Very good product for your gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PS4 controller. Made by Sony. Have you ever used a play station before? It’s a controller. It works well, it’s better than an Xbox controller (-personal opinion) why buy from Best Buy? Simple: Because you can get a warranty. Buy your next controller from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handling with very cool color. Very sturdy design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have definitely seen multiple improvements with these new PS4 controllers over the older ones. The battery lasts a lot longer, the thumb sticks are more rugged and have better grip on them, L2 and R2 buttons are more springy (good thing), and the thumb sticks also feel way smoother when moving them around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. No issues. Makes playing many games more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    if gaming is life buy the warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly as intended. If gaming is life these will begin to have issues right around the 1.5-2 year mark. If gaming is life, buy the warranty. Better than any other remote brand ive purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A GREAT MATCH!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were going on a road trip and my son invited a friend. After noticing they were sharing a controller, we pulled over to a BestBuy and purchase this wireless controller. WHAT A GREAT IDEA!!!!!! It was easy to assemble and add to the PlayStation, and the color matched the system which allowed the keeping of the decor of it all.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Just like what comes with the system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black is a nice color and they all feel just as good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller for PlayStation 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the recently purchased Dual Shock 4 Wireless Controller for Sony PlayStation 4. It works really good. High quality, great product. Good price and again - Best Buy always takes great care of their customers. Big Kudos to Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller as i needed a replacement for my broken one. Great ease of use, paired up to my ps4 without issies. Nice color too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller that has lasted me many years. I’ve only had to replace it due to me wearing out the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jus a controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a ps4 controller nothing special does what it has to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend, pretty strong controller as well, ive dropped it many times hard and still works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Good control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far everything's working fine everything's going well kids are enjoying the new control and I love that it's red.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty sweet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels, and looks Great!!! Love it :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is amazing. I didn't have any issue with this controller, it work perfectly out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Can't go wrong with official SONY controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my PS four and I love the blue color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Play Station 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller for my husband and he enjoys it. He has no complaints where using it for his play station 4.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this control, the battery does not drain quickly, highly recommended, it is of good quality

    I would recommend this to a friend