4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 64,710 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Works great and love the color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's controller was at least 4 years old. Love the bright red color of this new controller. Works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and it’s been working great since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Christmas gift for my daughter, but it is exactly the one she picked out so it's already fantastic in my book. I am sure she will enjoy getting to play games when her friends come over instead of only having 1 controller

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that this controller is extremely well designed. I’d like the ceiling of the joystick. I love how the battery just lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Excellent controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome. Great feel as it conforms to hands, and the gold color adds elegance just an excellent wireless game controller for the PS 4 system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing!

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I got it for my older brother as a christmas present and he says he loves it. It is exactly what he was wanting and he uses it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST GAMING CONTROLLER

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming controller out there. I only returned this because my nephew asked for one and my brother beat me to it. But I also have the exact same one and have had zero issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legendary controller. But I wish it worked for PS5 or to control my toy helicopter. but it works great with my pS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller as a gift.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dualsense controller was bought as a gift. No complaints have been made.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have a second controller in case something happened to my other controller. There wasn't many color options so I chose the blue. I wasn't dissapointed. It's a good looking blue. I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for a broken controller. Don't like how expensive they are now when they are older generation, but I guess it's easy to make a better profit on them. Either way, it looks great and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Mr. Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, easy to use and the children and the whole family like to play with it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfectly fit for our limited PS4 Pro!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought the limited edition of PS4 Pro which already include a white controller but purchasing another wouldn't hurt. This controller is a bit different in size from the one included in the PS4 Pro package but overall, it does the work and looks great matching with the system!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers work great and are more reliable than any other controllers we have bought!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall smooth. Nothing to dislike. Been a ps4 user for many years and over time (wear n tear) the joysticks will start drifting but other than that, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Son Wanted It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has a terrible habit of smashing the controllers when a game frustrates him. They hold up pretty well under the onslaught of his wrath but eventually his rage gets the best of them and we need to appease his anger but getting him a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still brand new item he have as extra but he enjoy his gaming both my boys & everything about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool looking

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller looks and feels nice, the only thing that I think they should've not missed with is the joysticks. They might look aesthetically cool but as far as how high they stand and how the round nob used to be to the way it is now recessed and shorter sticks, it's a no for me!! I think it came down how they could sell you more things!!! But over all I'm glad they made it bigger, my hands were always getting cramped with the PS3 cotrollers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's of great quality and worth buying. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 4 Controller Review

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable Quick service Easy to setup 10/10 Would recommend for anyone looking for a reliable controller.

    I would recommend this to a friend