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Customer reviews

Rating 4.8 out of 5 stars with 64702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 64,701 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    A purchase that is up to personal preference.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualShock 4 controller has been around for awhile, and for good reason. It's a well-designed controller that is not only easy to use, but also adds another dimension of immersion with its motion-sensing capabilities and its sound and vibration features. Though its retail price is slightly more expensive than the default model, the Midnight Blue version of the DualShock 4 is only different in one aspect: its appearance. As a result, it's up to each individual to decide whether or not the purchase is worth the price tag.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control works very well, I haven't had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Four hundred

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed on the lifetime on these bad boys Favorite best mad chill

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. My son needed a new one and this one was perfect. Only thing is the right stick already has controller drift after only a week of use. The original color of the PlayStation controller the black one has more of a lifetime than the other colors I don’t know why that is but if your buying a controller get the original color as they are more durable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great wireless remote for games and Netflix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last remote that I had was used 5 days a week for over 3 years and it finally quit on me after extrme5use and from being tossed around a few times or 2. The are made to last and user friendly. I like the product and recommend Playstation controller to all my friends and family.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente controller best quality for the price and to this day it hasent got stick drift or any problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service and the employee was very professional and informative. The product itself, was what I needed and right now today, I haven't had one issue with this product that I ordered. Thank you, best buy for putting your customers first.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable controller, and works great, I highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    My second controller so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best place to buy electronics with insurance. Just go into the store whenever your technology has issues and if they cover it. You can either get in store credit or a new one(maybe even an upgrade but you may have to pay the difference) ofc it then voids the insurance, but then you can just buy the insurance again. You already know there is going to be stick drift and if you don’t want to mess with the controller your self. This is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has nice feel I like the color!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best to go with OEM products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping around and tried other brands, but in the end, I went with the quality, fit, finish, and compatibility of an OEM product made by the manufacturer. A little more expensive, but absolutely no regrets buying the best model available. Other versions have additional buttons, but there are few games that I play that utilize them.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not realized that PS had actually changed the design of the dual shock controller it is slight but now there is little slit that allows the color light to shine through on top. I thought this rather cool. If ur a PS fan you will like the controller. The control sticks and buttons seem to hold up to constant gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open boxed ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worked great so far. Havent had it long but better than the old ones i have thay are wore out almost completely. It was an open box so was a lil doubtful at first but ive been pleased so far

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Good Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not much to say. This is a good controller. It’s the same model that came with my PS4 Pro. I needed a second for 2 player games. It works well. Battery life is good and it is rechargeable. I can’t change the batteries in pinch since they are sealed inside, so I bought an additional charging dock. It’s also slightly small for my hand. I prefer the larger Xbox controller, but that’s a personal preference. Overall, it’s still good and pretty much the best controller you can get for the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new version of the controls are perfect. They fit comfortably in your hand and the buttons just feel better quality. I've had my PS4 for about 6 years and this is the first new controller I have purchased, but you can tell a difference from the original ones.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Another fine Sony product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about upgrading from my PS3 to the PS4 but everything has been great. This controller is similar enough to the PS3 version that I did not struggle at all with it. The ergonomics are great for everyone from my 10 year olds to my 15 year old and even this old man. Sony always makes a quality product and this is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good i was amazing, like new, worfs great, im so happy

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Worked like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking remote and worked like a charm. I needed to replace my old remotes and love the color

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Smooth.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice color, it feels good in your hands and it is not as heavy as other controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my boyfriend and he loves it. I love the color and so did he. It works perfectly and it such a perfect gift. I would recommend it.

    I would recommend this to a friend