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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64700 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 64,699 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller and easy to use plus its very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed another black ps4 controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a ps4 controller. I simply wanted to get a new one because the one I currently have is getting kinda old. I wish the quality was better Because if your a heavy gamer the controller will get dirty and start to deteriorate. Of course things aren’t meant to last forever but for the price they should make em slightly more durable or easier to clean. If you game a lot grime starts to build in the crevices, which are hard areas to clean unless you break apart the controller but nobody really wants to be doing that. I wish PlayStation would build a controller eventually that would be easier to clean without having to open up the controller. Just so the controller keeps looking fresh and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible remote!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition. Works perfectly fine. Jet black controllers are rarely on the shelves nowadays, so glad this one was available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described!! Easy to hook up as it should be!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Better then XB1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. Last a long time. Very well built.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is one of the best feeling controllers I've ever used. It fits wonderfully in your hand. The only thing that I do not like is that the battery is non-removable, which means I have to hook it up to a cable when the battery dies during binge-gaming episodes. My console is not that close to my couch, so having to be tethered to the PS4 while playing means either getting a longer charging cable or always having a backup controller that's already charged. I do realize that the current battery configuration allows for the controller to be more streamline and lighter, though.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps4 controller review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid products, awesome color. Needed a couple more in case friends/family stop over for activities.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It just keeps going & going!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly from day 1. No problems with it at all. So I recommend this item, it must be good quality since its been working flawlessly for about a year so far FOR an AVID 13 yr old gamer, who has been thru several b4 this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will buy again!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SuperB quality service with BestBuy, very easy to navigate the app and website. Saved some money using BestBuy and this product works fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters favorite color is green so this made her day. The controller is official PlayStation so you know it works great. Can be a little pricey though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the older ps4 controller in that this model is more responsive and the extra light bar is nice as well. Battery life seems to be a tad better than the older controller and the extra light bar doesn't seem to lower battery life at all. I regret not buying more during black friday but lesson learned. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PS4 Controller Ever & Best Customer Service!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldnt ask for a better controller & excellent customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great classic

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a classic, I love it and couldn’t ask for anything more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it i use it with pc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought I think in 2022 it 2021 and is 2024 and I still have it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the feedback from the controllers. It is also nice to be able to dim the lighting on the front. I am still getting used to having the touch pad on the top of it. We just upgraded from the PS3 and the controllers feel just a little different in the hand but still a great design for ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works good!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good! I had my other one for years and had to replace this one since my wife spilled beer on my last controller and ruined it lol I mainly use this for PC gaming and it works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You Know What to Expect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know what you are buying and why. I experienced no issues with it or Best Buy in regards to this purchase. Only thing to comment is that Best Buy was out of most colors when I purchased, which was mildly disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best things ever event one should get one and never go back to a different brand

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are prone to stick drift, so I bought a new one and added replacement plan so I don’t have to keep buying them.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    great cotroller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and the functuality. It is very ergonomic

    I would recommend this to a friend