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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64700 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 64,699 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation controllers are much better than off brand ones. Well worth the extra money for the quality.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Sony branded the only way to buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No drift. Sony branded. Love the color pattern. If you have a ps4 start buying controllers. Ps4 Accs. Are going to become harder and harder to get.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Authentic merchandise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several bad experiences ordering different controllers from Amazon. Best Buy did not disappoint. The Sony controller arrived within two business days and it actually worked with the system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really glad that you can still purchase brand-new PS4 controllers. This is the authentic Sony DualShock 4 and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started drifting with the analog sticks shortly after purchase. Overall a good controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller is good and i needed a new one for my console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great servic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service literally no wait when I picked it up, bought as a gift for my niece for her birthday, she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just like the original one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it he has no problem. A hook braided up delivery was great. Everything was great. They worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I, my My wife and daughter love this controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is outstanding, the buttons are smooth and very responsive. Everyone actually wants to use this particular controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S.O. is happy with replacement controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for the one my S.O. "killed" from years of use. Decided on this over a 'compatible' model elsewhere. S.O. likes it and is back to gaming. So, win-win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exact match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ps4 pro doesn't come with a pair of controllers but I needed another one to play the game with my buddy and friends. This item is the one for playstation fans like me don't forget to protect what you get with the protection plan offered by Best Buy stores.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Red

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller and doesn’t have drift. It also seems to have extended battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if the PS5 controller tech is de facto better, i still like to use the ps4 controller for vita tv or for remote play.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Same as any other controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get the PS4 white edition since I already have an original PS4, but I wanted the controller and headset (Gold Wireless). It's just a basic controller that does what it's supposed to. If you need an extra controller and want something different than the piano black, the white is a great alternative!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it still using it works great no stock drift yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Controller, no issues

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality controller, lots of gameplay and no issues with drifting or buttons sticking. Can also be used on PC, get this before they stop developing this model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The REAL PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my PS4 & it works great! Maybe it's because it's made by Sony or because the console already comes with one to match. Either way, I couldn't imagine controlling my PS4 with any other controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wireless Playstation 4 controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. Bought it 2 years ago and it is still working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 remote control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really loved this remote. No problems with it at all. Would definitely recommend it. I use it to when I play with her and I loved it as well. Price was good too and was delivered pretty quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Quality - Don't skimp on controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned years ago not to skimp on controls for my consoles. I bought an el-cheapo brand once and no one wanted to use it. Why? Because it put the player at disadvantage. It's worth an extra $10 (or $20) to get the real deal. I've never had a problem with a Sony Controller...even after years of frantic abuse.

    I would recommend this to a friend