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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64700 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 64,699 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Authentic Sony - no complaints

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an authentic Sony product. It’s lasted longer than my previous ones. I bought the warranty too just in case it wears out like these things do. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dual Shock 4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy transaction. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quick works well was expecting to be heavier but glad it works thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just glad Best Buy still had ps4 controllers and it’s still working brand new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, excellent service and punctuality and speed of delivery

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it . Loved the color will buy again soon

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I bought this for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected with a USB cable to not have any lag. I found that this controller to be better than the Xbox One. I kept on wearing out the Xbox One buttons and sticks, but this controller has been working for 6 months no more problems.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A Must Have Second Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony product is quality at its best and the color to enhance the look is fantastic. The controllers light up when in use and when playing a multi player game, the light on the controller will turn blue or red which is a neat look, especially playing as a hero or villan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the color works awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color works awesome Definitely get the warranty it’s well worth it just in case one of the kids break it and you’re covered

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 controller is a perfect size for all hands big and small, and is also very easy to use. I like it because my 4 year old can even understand the controls enough to play games with the family. Very durable. A little on the expensive side, however you get what you pay for and it has definitely been worth the price so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps4 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Official controller, very high quality. Would buy from best buy again

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 controllers are soo awesome. I love this one though. The crystal version controllers where you can see inside, those were soo cool back in the day with ps2 and loss love the red one. Will need to get the blue one and clear one too some day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 controllers are great! I bought this one to use with my iPad Pro and so far I haven’t had any issues. It’s easy to set up and I haven’t had any issues connecting. I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Birthday purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller!! My bf LOVES it!! We don’t have a PS4/PS5, but he’s using it for his pc but it works as intended!! I bought it for him as a birthday gift!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    can't complain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wireless controller. Charges nicely and has a long range

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Replacement for my worn out controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the buttons on my original factory controller began to malfunction, I purchased this controller and I am back in business. Performs perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Vibrant red

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for an early Christmas present so it won’t be opened for months. I do think the red is very vibrant and a good color for a kid.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    For Gammers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandchildren needed another controller. I bought this one. So far they are satisfied. Their ages are 10 and 11. No complaints. Most of all no complaints with regards to having just one game controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Dual Shock Controller is a must for multi-player formats on PS4. The gaming system only comes with one controller. Best Buy, as is usually the case, has the best price and their ease of purchase and shipping makes them the best choice to purchase this item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works as advertised. Zero issues. Wont use anyother controller for PlayStation other than playstations controller

    I would recommend this to a friend