Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$21.99
Save $43
Comp. Value: $64.99

Customer reviews

Rating 4.8 out of 5 stars with 64697 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 64,696 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with ps. My older controller wasn’t working so bought this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have 2 remotes for extra fun

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an easy controller to use! Even my 5 year old can use it and follow directions. Lots of racing games in our house with 2 players!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OEM Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytiem I need a PS4 controller I would always go back to the OEM from Sony themselves. Never really got into other controllers other than the stock OEM ones from Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps 4 Controller

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there are cheaper knock offs out there but just pay the full price. Less headache later.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PSP4 Control works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good control! Sony has good product... sad never has a sale in PSP4 controllers. Shipping was terrible! But the control works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I really love the ease of use of this incredibly useful product. It is truly awesome. Thanks so much

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a PS4 you already know what to expect from the Dualshock 4. This is as good as all Dualshocks 4 that I've owned, the midnight blue color is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller to have in your arsenal.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Playstation 4 controller. It takes my gaming experience to a whole new level. I recommend it to anyone looking to purchase one.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Controllers wear out too fast. Very expensive!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers continue to wear out way too fast. I'm on my 4th one in 4 years and I'm a married adult who plays when I have time. I can only imagine how many are replaced by kids who constantly play. Such an expensive product should have better quality built into it. Everyone I know seems to have the same issue for years and years for PS4, the analog thumbsticks go out and they start pulling up/down without you even touching it. Some sort of better warranty should come with these controllers. Hope there is a solution. I've now spent more on controllers than I did for the PS4 on a Black Friday deal for $200.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    It's a controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just like the one you get when you buy the PS4, but in a nice color. Feels the same, works the same.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Video Game Delight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about this product. It's a seamless transition and works like a charm. Not to mention it now makes my gaming system look more stylish. Love, love, love this merchandise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller my other one was not working anymore. I just don’t like that it seems like every year I have to get a new one? But hey at least they’re on sale on Black Friday!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite controller hands down. It obviously works great with the PS4 but its my favorite controller to use for all my roms.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Evolution of the controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the added functionality of the direct headphone hookup. They changed the default configuration of the L2/L3 & R2/R3 buttons so I had to go and set it up to remain consistent with the PS3 configuration. The touch buttons are a littler smaller, but the grip portion is more ergonomic. They are cheaper than the PS3 controllers, but still expensive as it is.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Basic PS4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A review on this product requires a biased account of its use: Depending on the size of your hands and what fits you ergonomically, this product will not disappoint. It's functionality and cooperation with devices is excellent. Consider it as a replacement for the Xbox controller for windows 10 if you prefer a more traditional controller style

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice Color

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son. It really wasn’t that much different than the one that came with the console. But he loves the color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DualShock 4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a birthday gift for my grandson. He loved it! Great quality for the price. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly wheat my son wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a second wireless controller for his PS 4 and Best Buy had plenty in stock to choose from. It works just as well as the controller that came with the PS 4.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    replacement controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another great sony product works great can always count on a good replacement controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and worked beautifully exactly what I needed!

    I would recommend this to a friend