Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 64,709 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Satisfied Gamer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camo pattern makes it even cooler looking! PS4 controller works perfectly as a Replacement

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Red Crystal PS4 Controller!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this during Black Friday for my son while it was on sale for $39.99. Great price, My son loves the fact it's see-through also.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of the older generation PS4 controller conk out on me and needed a replacement. This newer offering is a little sleeker than its predecessor, including an added LED at the top of the touchpad and (what feels like) a better ergonomic design on the grips. I noticed faster inputs on my first playthrough of some games I was running, which is especially helpful on fighters. That might have just been the old controller malfunctioning or this one just has better gameplay. Whichever, I'm more than happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect in many ways

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grip and feel on this controller the color looks similar to the other red old dual shock controller but it was well worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Left analog drifting

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than one month and playing 2 days a week for just a few hours, the left analog stick is drifting in the game. It maybe the coils have gotten a bit together. Will clean that area to see if that helps. The original dual shock that came with the console gave me the same issue but it happened within 2 weeks. The seller was kind enough to give me credit back into my card for the faulty dual shock. I am sensing the drift is still a problen that sony has neglected to fix for each new console the produce.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    For the nephew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew to keep at my house. He always forget his remote controller at home. He loves the color. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, it's a ps4 controller. What else can I say other than it does it's job. One of these days, now that the ps5 has been out for some time, these things will drop in price

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller for another player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is really high quality. It also matches the exact color in the picture and was more than what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good controller. I like it much better than the regular black version. I will buy another one when I need one more controller next time.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great ps4 controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this controller for the awesome color. Easy to use while playing all of my favorites games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old school look! Awesome!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old school look! Easy to connect looks cool! Almost like the original play station controller!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product. Love the Haptic feedback.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller, charges pretty quickly, and holds that charge through hours of game play. The haptic feedback creates a additional level of immersion during gameplay, and the button/trigger layout feels intuitive. My first Dualshock 4 wireless controller only lasted 6 months before I noticed functionality issues. I rarely purchase insurance, but this is a product where I would recommend picking a Bestbuy insurance plan along with your purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and love the replacement plan. My favorite controller for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice Color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good controller, has a very nice color, no problems

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great remote with a strong battery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great battery life and feel it is nice if you have a favorite remote to have a different pattern

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller for the serious gamer and it looks really good tooo

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second controller for my PS4 Pro console. This synch'd right away with my system and worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid controller, don’t bother with fakes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to replace an original PS4 controller that was showing some less than optimal battery life. After searching online for Dualshocks I was surprised to find that bootlegs are flooding the market. I grabbed this from Best Buy so there was no chance that a bootleg end up on my doorstep. The DualShock 4 worked perfectly right out of the box and has great battery life. You can’t beat the real thing, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Super Cool Looking Camo PS4 Controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so cool looking with all of the quality and durability that is known with Sony PS4 controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PlayStation 4 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just like the other PS4 controllers. I mostly bought this because of the color. Note: it's not totally red: the back of it is black.

    I would recommend this to a friend