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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 64,709 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Do yourself a favor and always buy New controllers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! after my og controller started experiencing drift issues I thought I could save money on an open box controller. That arrived more broken than my og controller and stunk of cologne. I was able to return it in store and got this brand spanking new one which is working like a spotted ape!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The feel is amazing and it’s great and easy to you use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The feel is amazing and it’s great and easy to you use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The feel is amazing and it’s great and easy to you use

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    A must buy! for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller Pros -Looks Great -Comfortable -Custom Colors -Very durable Cons none

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Too cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a child’s words this is so cool. He love a the color and feel to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    New Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully well and is very easy to set up. Sons were playing Fortnite in no time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Love the colors

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with these official PlayStation 4 controllers, they work great, battery life also last pretty long too.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color, feels no different than the original controller, great addition

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great long lasting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great long lasting Control sensor and ease tu use love it and have dropped it so many times still intact

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Can’t live with only one controller and two kids.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Battery lasts a long time. A Covid 19 plague necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product it’s pretty comfortable, it adapts well to your hands at playing and you can even used with one hand, you can used it for a long time and still working perfectly. I think you should try it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to go with PS4 for my 3 grandchildren that range in age 2-8.....very easy for them to use! great quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great don’t have any problems especially with left analog stick

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best controller out there.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation controller hasn't gone through many changes but it doesn't have to. Very comfortable to gold and the design feels natural. I love the addition of the share button which I use to post my earned trophies on Facebook. Also love that there is now a touch pad on the controller itself though I don't use it much for the games I play and there are now speakers built into the controller itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to hack onto a windows machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this button layout is your preference for PC games, I think the Sony OEM controllers like this are built the best. I know it’s wireless but are ways to use it on Windows. I bought this controller solely to go along with the THPS1/2 remakes, to re-live, in 4K, those good times in high school when it was too rainy to skate outside.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Disappointed in the Durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two PlayStation 4 controllers at the very end of May as a gift for my son’s 31st birthday. Now, here we are at the end of June—barely a month later—and both controllers are already having issues. One has a faulty trigger, and the other has problems with the analog stick (the little swirly knob thing), which just broke off. These are basic functions that should last longer than a few weeks with normal use. Honestly, they just don’t feel as durable as the PS4 controllers I remember from years ago. What’s frustrating is that the price of these controllers hasn’t gone down, even though PS4s aren’t being actively supported like before. And no, I didn’t buy the insurance or extra warranty—because I trusted the quality based on past experience. My original controller from years ago is still functioning, so I expected the same from these new ones. Would I buy them again? Unfortunately, I might have to, just so my kids can play their games—but I wouldn’t want to. I definitely think Sony or the retailers should offer a better warranty than just 15 days. Once that window closes, you’re pretty much stuck if something goes wrong. Bottom line: the quality just isn’t what it used to be, and at this price, it should be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Such a great control. Love how it feels. It works great. Now this one is my favorite one

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition out of box and works well and feels good in my hands.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    A great looking design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great looking design covering a great functioning controller. Feels great in the hand, very comfortable and easy to use

    I would recommend this to a friend