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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the product's strong overall performance, appealing color options, and sleek design. They also value its improved battery life, ease of use, and reliable wireless connectivity. However, some customers have noted concerns regarding its price and potential issues like stick drift, with minor complaints also raised about button quality and included accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 64,710 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Expensive but quality controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the controller and loves that it comes in one of her favorite colors! It came as expected on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Ds4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Hopefully it last longer than the last 2. Within a month the sticks began to drift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Controller

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works great. Just a controller nothing super special

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, comfortable controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, comfortable controller. Cannot go wrong with the official sony controllers. Sturdy construction; these are built to last and a large improvement over the Dualshock 3 on the ps3 which had sticky buttons and controller stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are OEM and work perfectly. Don't wast your time with an aftermarket controller... when you add the extended warranty from Geek Squad the controller is covered for two years. My original controller when I purchased the ps4 started having problems at 15 months. Now I won't have to worry about death gripping this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great shade of red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualShock 4 hasn’t changed since 2013 when it first came out other than the little light on the Touch Bar. Still my all time favorite controller from any console. Love the deep red color on the controller. My original controller broke after 4 years so it was time for a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 4 out of 5 stars

    My control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked very much. The color is perfect white and is very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy wireless sync. Good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! It has my favorite colors and it a perfect edition to my camo covered PS4. Highly recommend this controller to all my friends!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice controller, durable, and awesome design! love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Game Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Game Control. Very easy to use and very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote holds charge very well and it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS4- red

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new color options. I purchased the red because it looks sleeker than the other choices. I needed a new remote because the left stick stopped working on my original remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller so Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has been great so far - I have had several other that fell apart - Only time will tell. That is why I gave it a 4. They are somewhat pricey also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great !! I bought one of those cheap knock off controllers and it was horrible. The touch pad didn’t work and it would only stayed charged for 30 minutes or so. Always buy official PlayStation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good original equipment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new controller. this one is much better than the one that came with my console. wish the price had come down but oh well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a controller I dropped and wouldn’t stop vibrating even after resetting it. This works like a charm. The buttons and thin sticks are stiff and responsive. Best of all, it doesn’t vibrate non stop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is one of the best feeling controllers I've ever used. It fits wonderfully in your hand. The only thing that I do not like is that the battery is non-removable, which means I have to hook it up to a cable when the battery dies during binge-gaming episodes. My console is not that close to my couch, so having to be tethered to the PS4 while playing means either getting a longer charging cable or always having a backup controller that's already charged. I do realize that the current battery configuration allows for the controller to be more streamline and lighter, though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller and easy to use plus its very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Play at a Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about dual shock Wireless Controllers that has not already been said. This is a great product and i only went to Best Buy because all of the other top stores were out of stock and the only ones who had it was Best Buy and a great price.

    I would recommend this to a friend