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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64712 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the product's strong overall performance, appealing color options, and sleek design. They also value its improved battery life, ease of use, and reliable wireless connectivity. However, some customers have noted concerns regarding its price and potential issues like stick drift, with minor complaints also raised about button quality and included accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 64,711 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Nice to use when I get the chance to! Boyfriend steals it all the time because supposedly his "blue one doesn't work as good." Whatever it is nice to play with him so worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller in white!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent controller. No issues within first months of having. Works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than fake amazon ones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can always be 100% sure what your buying is authentic from best buy , I recently bought ps4 controller on amazon for bit cheaper and of course what i received was not authentic. Original SONY product best purchase you can make

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great control for a great console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good color, I bought this for a friend. She loved it and that’s all that matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DS4 is a good feeling controller. But I have to admit one of the reasons I purchased this one is because my original DS4 started making character walk forward when I pressed L2. The one I bought does not do that, so that's good, but I'll update my review if it does it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller came in fast and works perfectly. Kinda bummed it didn’t include a charger, but I found one for less than $10.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a replacement controller great purchase for what I was needing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, purchased these for my son to have a spare on hand. They work great, the only issue I had was connecting these. They would not connect when hitting the button, then I used the cable and it still didn't connect, had to switch cables another time and that one finally was able to connect. Other than that, I have had no issues. They have worked great ever since!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Don't settle for third party!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A time tested design that you shouldn't get away from. The dual shock controller is flawless in its design and feel. Don't go for the third party controller just because it is cheaper because you'll get just that: cheaper. I would recommend four of these as they can be used interchangeably between PS4 and Vita TV

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am not a personal fan of the clear controllers, my kid was and as with all PS4 controllers, it is built study and very well. It it a lot better than the PS3 controllers when it comes to comfort, and has a nice battery life that lasts longer than any one sitting of games should last.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will buy again!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SuperB quality service with BestBuy, very easy to navigate the app and website. Saved some money using BestBuy and this product works fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    great control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a huge improvement in my opinion from the PS3 version. It just seems to fit the hands a lot better and the trigger buttons at the top feel a lot more intuitive. Haven't had much that involves the touch pad but I'm sure as the games come along that will serve a great purpose as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It works really well, it's better than the controller I was using before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Ps4 controller is the only way to go. Very durable and quality made. Love the variety of colors Sony makes them in for easy individuality within a household. Always best price at Best Buy as they match any online price. Have it same day and not have to wait for the "free two day" shipping others offer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    More than suffice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase so far!! It got here very quickly and worked as well as my initial controller that came with it. Just make sure you break it in first because the controllers are naturally stiffer when you first get them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I used this to upgrade from my PS3 controller to play my classic PS2 games. I use a Brooks adapter to hook up the controller to the PS2.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, overall the controller was good and it sloved my problem having a damaged controller that i had for years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our original controller was giving us issue so when we purchase this controller it works marvelous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed a second controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my PS4 a while ago but it only comes with one controller and I needed another one so I picked this one up. There was also a gold one available but I prefer red. It works and hopefully will keep working for a long time.

    I would recommend this to a friend