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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64712 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the product's strong overall performance, appealing color options, and sleek design. They also value its improved battery life, ease of use, and reliable wireless connectivity. However, some customers have noted concerns regarding its price and potential issues like stick drift, with minor complaints also raised about button quality and included accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 64,711 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nothing special, but it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought off brand controllers to save money, only to have them not work after opening, buttons stick, or just stop working after a year or so. From now on I stick with Sony and have never been let down...PS3 controllers are still working after years and I'm sure this will be the same for the PS4..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DualShock 4 Wireless Controller by Sony - Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another exceptional product from the Sony Corporation - it out-performs the original controller in every manner

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 remote control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really loved this remote. No problems with it at all. Would definitely recommend it. I use it to when I play with her and I loved it as well. Price was good too and was delivered pretty quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PS4 Controller Ever & Best Customer Service!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldnt ask for a better controller & excellent customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new controller. Easy to use. Just make sure you buy a charging cord if you need one.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dual Shock 4 controller is already amazing, but even better in the midnight blue edition. I have loved this color as soon as Sony released it, and knew I had to have at least one of them for my collection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it i use it with pc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought I think in 2022 it 2021 and is 2024 and I still have it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Blue Beauty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a beautiful blue color. I tend to get multiple color controllers so that it is easy to distinguish the controller you were using easily. The controller is very comfortable and ergonomic for a wide range of hand sizes. The buttons are spaced wonderfully and have a nice tactile feel.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Had to buy new controller the old ones battery would not stay charged, This one is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having played Xbox for years and coming back to ps4 I have to say I love the design of the controller. Sound built in. Easy on and off. Charges fast. This is a superior design with a great feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camouflage Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a normal PS4 controller that is camouflage. I like it a lot. It works just like the normal ones, except it’s a different color. I just wish it wasn’t more expensive, but whatever. I hope to get another 3 years of live out of this controller like the original it replaces.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 controller hasn’t given me any problems and looks great Charge is good and has plenty of battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the value it’s great! Works and feels great! And with Best Buy you know it’s good quality !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Within the Hour

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son after his old one broke. It works well. He is pleased. I am thankful for the availability and the order was ready for pickup within the hour of the online order. Great work, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the PS4 controller better than the p. S5 controller. So I hope they keep making it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little overpriced but great controller. It works very well and is very durable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfortable, long lasting quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to Sony products you know you're getting quality. This control is the bees knees especially because Best Buy price matches! Best Buy will always get my business when they have my best interest in mind. Thank you Best Buy for your generous price matching policies :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has its own sound that is different from the TV, and it's easy to use... I'm the mom, so I don't really play video games, but I played Nathan Drake and had no problems... Only bad aim, and 0 shooting skills.. Lol!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my PC .. also with the back button attachment by PlayStation ..perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller for my anger issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always on sale every other month. When I break one I wait for the sale and I grab it at best buy where I also get member points for the purchase. This is my 5th controllwr purchase and not dissapointed. Great product, it had a good bounce off the walls and floors!

    I would recommend this to a friend