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Customer reviews

Rating 4.8 out of 5 stars with 64712 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the product's strong overall performance, appealing color options, and sleek design. They also value its improved battery life, ease of use, and reliable wireless connectivity. However, some customers have noted concerns regarding its price and potential issues like stick drift, with minor complaints also raised about button quality and included accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 64,711 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review for remote control.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product purchased in your store. Highly recomended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bought it for my wife. She loves it. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived exactly as described and we received it within 2 days. This was a birthday gift for our teenager and he’s been using it since with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? This is controller number 2 that is twin to controller number one. They are BOTH too kool!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Looks cool and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do. I love the silver color, it contrasts well with the black controls and looks great. Plus it was only $40 compared to $60, so I got a great deal from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Gift for my boyfriend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend needed a new controller after having his older one for over 6 years. He loved the red color and comfortability of controller Great price great item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new ps4 controller just to have a spare, and found the official ps4 controller in stock and a great selection of colors so I just picked up a black one and it has operated perfectly since I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller works on ps4 pro and ps3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an additional controller because my husband kept snagging mine for the ps3, this controller works on both the ps4, ps4 pro and the ps3.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicest and good controller i have ever seen good and quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my existing controller as the left thumb stick seems to have problems over time. But it lasts a few years with lots of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is my first choice in electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product definitely will purchase again and excellent customer service also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controllers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it gotta have two controllers for anyone that comes over and wants take this beating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller on the Market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStations controllers have always been superior for gaming to Xbox in my opinion. This upgrade from the last DualShock is definitely noticeable, feels expensive and great in the hands!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a improvement from the original PS4 controllers, battery life is better, quality is more sturdy. The draw back is I might have to return because the R2 trigger has a issues and now I am seeing stick drift in the L3 and it's only a couple weeks in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value at sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller during the Black Friday sale, so it was $20 cheaper than the regular price. At that price, it's a great value. At regular price, it's only okay. However, the controller is of great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and comfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd best controller just behind duelsense, comfort

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old likes it. Hes had it for about 1 year now and drops it once in a while. So far so good. I do recommend buying a warranty for it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the PS4 for Christmas under a package that gave a 50$ gift card. So of course we got an extra remote. Works perfect and the color is great for when my boyfriend goes to play at someone elses house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About this controller to be a secondary could tour for my PlayStation four. It was definitely a good purchase and I would definitely recommend having a secondary controller to play with your friends.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps4 fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller like the gold color its sony so no problems with connection and use works great.

    I would recommend this to a friend