Customer Ratings & Reviews

Had for a while finally broke after a year for the price it is decent

No problems with it! Had it for a few weeks now. Good for the price.

Ive had to buy 5 controllers in the last 3 years. Between my kids and my wife destroying and getting stuff on them. I’m done with paying for them

The new dual shock controllers are great. I'm still a bit wierded out by not having a start or pause button, but you get used to that pretty quickly. The touchpad feature is really good and the controller doesn't rattle of feel like it's going to fall apart when it vibrates like the older controllers did.

I had to return the first one I bought for another because of one button being "difficult." I had absolutely no problem with doing so, and the replacement is perfect! Thanks Best Buy.

After owning PS1, PS2, PS3 and now a PS4, I am glad that Sony has continued to improve the feel and ergonomics of their controllers. We now have a black Dualshock 4 and a red one so we can tell them apart. Other than the color, they are identical in feel and build. You can literally play for hours without feeling hand fatigue. What else can I say? The layout of the buttons feels right, everything works as it should. My only wish is that they didn't need to be plugged in to charge... Wouldn't it be nice that you could just lay the controllers over your console and they could recharge wirelessly? Samsung phones do it, why not Sony? Other than that, 5 solid stars.

I got this extra remote for when my friends come over. The joystick wears down over time from playing but other than that, very solid remote.

I'm satisfied with my order that was gift for someone special. Picking up my order was very simple and quick.

I gave only 4 because i never give 5 because everything has room for improvement but i think it is durable and works really well.

Just bought a few extra before the quit manufacturing these

I needed a second controller to play some sports games, and when I got back home and hooked it up, it worked great. Definately worth buying.

This is a very nice controller! It is a metallic pink on the front and it has a lighter pink at the bottom and back. Very durable.

Love this color keep it basic! Wish PlayStation will build them longer lasting but I guess is the use of it you have

My neighbor son wanted another controller so we got him the best gaming controller. The next day, he was complaining about the performance. We decided to return that one and purchase this one. Moral of the story, stick to the original

My PS4 came with only one controller so of course I had to get a second for friends to play as well. Works like a charm! Perfection!

Okay, this is not Best Buy’s fault, lemme make that clear. The whole purpose of me buying this was because I honestly did not take care of my last two controls and they both started drifting. Since the ps5 has different controls I decided to finally buy me another ps4 control since idk if they will always sell them. At first it worked 100% and I was excited no drifting. However, a week and a half after buying, the right joystick is drifting. I have taken 100% great care of this controller this time and it didn’t last long before drifting. To be honest, I could have taken it back for a refund or repair would have even been ok but I got lazy and I think too much time has passed now. Either way, I’m very dissatisfied with how this occurring problem happened so quick. What is going on sony? I’ve always been a Sony fan but these drifting joysticks need to stop.

My girlfriend loved it, it was in pristine condition too, I haven’t seen that in many places.

My controller arrived as ordered. I got a great deal and fast delivery. Controller works great and the gold color looks brilliant. It is an official PS4 controller.

It died too fast. Only had it for a few months. Also, I forgot to put insurance on it so that was wasted money.

The controller definitely controls. I don't know what else you could need. My fingers always seem happy when they're using it, so I think it was the right choice. I looked for other colors, but the prices were higher on all colors other than black. Someone should look into this possible color-dye cartel.