Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the product's strong overall performance, appealing color options, and sleek design. They also value its improved battery life, ease of use, and reliable wireless connectivity. However, some customers have noted concerns regarding its price and potential issues like stick drift, with minor complaints also raised about button quality and included accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1340 Showing 26,781-26,800 of 64,710 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Quality at a great price!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids absolutely love the silver color. The remote is high quality and works perfectly. It was a very good deal at the Best buy price point. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my 17 yrs old son as his older controller when bad . He loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good controler

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller it is comfortable and durable. I have dropped them several times. It is a lot better than the dual shock three

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great Color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the white and gray color on this controller. The other colors were do not stand out as much as this one. Best color available right now.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    My money ‘drifted’ away

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, this is not Best Buy’s fault, lemme make that clear. The whole purpose of me buying this was because I honestly did not take care of my last two controls and they both started drifting. Since the ps5 has different controls I decided to finally buy me another ps4 control since idk if they will always sell them. At first it worked 100% and I was excited no drifting. However, a week and a half after buying, the right joystick is drifting. I have taken 100% great care of this controller this time and it didn’t last long before drifting. To be honest, I could have taken it back for a refund or repair would have even been ok but I got lazy and I think too much time has passed now. Either way, I’m very dissatisfied with how this occurring problem happened so quick. What is going on sony? I’ve always been a Sony fan but these drifting joysticks need to stop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has lasted well for my grandson, he enjoys it daily! He loves to use this controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    PS

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Sony best company for hardware there production is flawless! I love this option!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Always good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes this one easy to use this was. A extra one so she would have a backup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    as always a great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased the standard wireless controller to replace one that had been damaged. As expected it is a quality item in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Camo green

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wake with all playstation controllers as is an excellent controller especially if you love green camel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console controller up to date

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very amazed, dramatically improved over the last generation controller and best in the marker for comfort, gameplay and easy to use plus having the headphone port makes it even better than worrying about a Bluetooth headset dying or USB being pulled or stepped on when playing on the floor near kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Controller with No Problem.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first one I bought for another because of one button being "difficult." I had absolutely no problem with doing so, and the replacement is perfect! Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool, works as it should. Should be cheaper since pa5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to look up online trouble shooting for connection. Once you get it connected it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Blue DualShock Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products, durable and love this color. If you are in to customizing your playstation or just wanting your remotes separate colors to keep track I would recommend this remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Just what was needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what was needed to have multiple players. Duplicate of the original controller. Just a bit pricey for one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Dual Shock Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Playstation 4 and this controller. The wireless controller allows me to sit wherever I want in the room and enjoy the games.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my brother but i used as well! Aside from the bad a** color...this remote is sooo easy to use. Amazing remote!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels lighter then my older controller. Controller works amazing, triggers more responsive and pairs instantly to my Sony headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DUHHHH playatation is my go-to console so i am happy that BestBuy still has it in stock. Thank you, Bestbuy.

    I would recommend this to a friend