Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1350 Showing 26,981-27,000 of 64,700 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Golden

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the PS4. Also an awesome gold color. Smooth grip and and easy to pair with the PlayStation system.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Still good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this is not the new version but for the price (sale) and to replace my almost 2 year old DS4, this is much better. White is also much better and easier to find

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lost it when I took it outside

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers for PS3 are not available any longer, got it to work with a little arm wrestling but it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 CONTROLLER

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't compare Best Buy prices! My store to go to buy any appliances, devices electronics etc. It's best buy.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great, though on mine the rubber on the analog sticks is starting to peel, but Sony will replace it with the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice controller

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints- solid controller with cool colors and never have any issues

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    My son loved it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased controller for my son he loves the color and has had no issues with controller. Would definitely purchase another one in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great PC gaming controller.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for pc gaming, dont own a ps4. But controller works great for that, syncs up with bluetooth just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra controller for PS4 I purchase for Christmas. Kids love it. Match what came with game; so no fighting

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works good but sometimes is a little off but it’s fine most of the time it’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the features of the new PS4, such as the low power mode that charges controllers and downloads updates, the quick return to a game you stopped playing. I do not like having to pay to play online though, but I hope its faster and more reliable than the regular PS network.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Gold is beautiful

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. It worked great, too. My kids and their mom loves the color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Not much else to say

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an extra controller to go along with my new PS4. Not much else to say besides the fact that with works great. Set up was easy, and the new PS4 controller feels great in you hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to add to my system. Now I have a back up and extra controller for friends to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is always a good brand to buy all the time ...

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Ps4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I didn’t give it a five star rating was because the analogs should be smooth like the previous ones .

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition overall works well & enough in stock. Nice white color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problem out of the box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was shipped on time. After being on a charger for a couple of days, I finally TRIED using it. It would not turn on. Placed back on the charger, but same results. My store replaced it and they verified it would charge. Got it home and continued the charge. AGAIN, when I went to use it, it didn't work. After reading PS blogs, I plugged it directly into the unit and it finally came on...STRANGE, but true. None of my other 3 controllers have had this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Luv the camo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as an extra controller for my son. I see him using it all the time. I think it makes him feel like more of a soldier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Another Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy the name brand stuff for my consoles due to bad luck with an off brand. Good Controller.

    I would recommend this to a friend