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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1352 Showing 27,021-27,040 of 64,710 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, perfect controller that I am even able to connect to my PC. Great quality, would buy again/recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Replacement PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks great and functions as expected. It synched up after rebooting my PS4 and works like a champ!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Beautiful controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one similar to this for the playstation 2. I’m happy to see the design back. I love how it looks and functions as good as any other controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought New Ps4 for Xmas & needed another controller & Best Buy had this controller on Sale & Saved me money. Only thing is battery life is round hours playing always buy Warrenty with any Controllers cause if something happens it's covered & don't have to buy a new 1!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and the battery on it is wonderful. If you are considering it then do yourself a favor and get it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are great until they refuse to take a charge anymore. Otherwise they work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My launch controller wasn't working properly after three years. Haven't had any issues with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Playstation controller i bought for me, to play in PC. I have this and another from Xbox, and i loved the fact this controller is performing even better in bluetooth than the Xbox one. I like this.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. My son sooo happy to receive his new controller for his Christmas present. Great looking and works well. Two thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    It just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a reason this design has stuck around for so long. It just works. The color is a nice bonus.. feels solid. Feels responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal, pretty much aligning with the usual Black friday deals. Black is the best color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same PS4 controller... just cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same functionality as the controller that came with the console... cooler look. The only issue we have is keeping it clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite Surprised! (Good thing)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the package on 8/29/19 and it was on sale PLUS it was an open box package. I didn’t know what much to expect. It was my first time ordering from Best Buy as well as something that wasn’t 100% in perfect condition. I was VERY impressed at how fast my product came. It was delivered 8/31/19 and such a great price! Really glad I bought it and will definitely buy more open box purchases. The only thing is that it didn’t come in original packaging but came in a package that protected my product as well as kept my item discreet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for video games wish i got it on another color tho white is dirty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Was good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Played like a pro was really great had it a month and a half son really likes it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    ps4 controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what its suppose to do suggest this over an off brand due to battery time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cross controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. My son actually has PS4-5 controllers connected to his PC. Was easy and convenient to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gaming and remote to use with playstation to use applications to watch tv etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 black controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, recommended 100% especially if you can get the Best Buy credit card and finance it w/o interest

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Red controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a different look and feel than other controller

    I would recommend this to a friend