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Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1354 Showing 27,061-27,080 of 64,700 reviews
  • Rated 4 out of 5 stars

    Great look and feel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the look of this controller and the feel is great. The ps4 controller is a significant improvement over the PS3 conroller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my daughter's boyfriend. He was thrilled. My daughter said that there were a lot of up grades that his old one didn't have. It made me feel great that I was able to please such a great guy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are great until they refuse to take a charge anymore. Otherwise they work perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have for co-op

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say? You need more than one controller to play with others and have a backup when the other needs to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my cousin for his birthday and he loves the color! Controller plays like all other but the color was the real winner!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal, pretty much aligning with the usual Black friday deals. Black is the best color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a good control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the control feel but I wish the quality of the control was better.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Bad Luck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller for FPS games like Call of Duty. Worked fine for a month. After, the left analog stick stopped functioning properly while attempting to run. Did an internet search and ,apparently, it is a common problem with this controller. Will have to try to exchange it. Sony has to address this problem since these controller are costly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as great as the stock controller! Plus as a bonus you can see the workings inside of the controller without having to take one apart!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Replacement PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks great and functions as expected. It synched up after rebooting my PS4 and works like a champ!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Works like the others, which I've never had issues with. Just wanted this color. So happy to have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great*

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 controller is wayyyy better accommodating for pc gaming then any other controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 shipping

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time in perfect condition when I ordered online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought New Ps4 for Xmas & needed another controller & Best Buy had this controller on Sale & Saved me money. Only thing is battery life is round hours playing always buy Warrenty with any Controllers cause if something happens it's covered & don't have to buy a new 1!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dualshock 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There have been some minor improvements to the current controllers mainly the light bar on the touch pad which I kind of like, it comes into play nicely when your charging it. There's not confusion if its actively charging the controller or not.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! Great color, durable. Soft and sleek. Works great so far, it fell once but still works perfectly fine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but stiff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play alot of competitive online games so i needed a new controller because my old ones sticks started getting wonky. I love the new controller, solved the wonkiness, HOWEVER! The buttons are pretty stiff as well as the sticks and depending on the game they get a little stuck too much if you are trying to be precise and fast, most notably accidental melees in call of duty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular controller that works fine with my ps4. I like the red color and it looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    smooth

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very smooth finish and love the color, would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply incredible. Extremely happy Best Buy still had these in stock. Super comfortable controller

    I would recommend this to a friend