Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1356 Showing 27,101-27,120 of 64,710 reviews
  • Rated 5 out of 5 stars

    In control

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect purchase for my casual gamer! Having that new controller save me time and money on purchasing a meaningful gift within my budget! Pickup was fast friendly and contactless curbside!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Ps4 controller on sale at 25 bucks at that price I bought several. Controller works as described with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new controller, I had warranty on it, Best Buy came through!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Color

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to go with my ps3 red controller. Other than that, nothing different about it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PlayStation

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute color and device. Purchased for my teen daughter and she loves the color. Durable controller and not to bad on pricing

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! The color is amazing and it works perfect. Delivery time was great I got it before the delivery date

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great color hard to find

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better then a new sony ps4 controller adorable and last for quite some time

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    smooth

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very smooth finish and love the color, would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great Color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2.0 revision of the DS4 is great, and the color really pops out. The LED bar in the front is kinda annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like the original controller. Only problem for the money is they didn't include a charger, you have to buy separate.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Game in style

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Function meets style with this controller. It is easy to use, feels comfortable in your hand, and comes in various pretty colors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Purchased as a gift and person loved it!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this item as a gift and the person really loved it they told me it was very easy to connect and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came in really great condition and I was satisfied with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew for Christmas he was running on one controller. So far he’s like it works great and hasn’t had any problems. It’s exactly like the one the game comes with so I’m sure if you have one you know what it’s about . Not much to say aside from that. Good price for a single controller . I also bought the insurance just in case it’s not working to me getting the insurance is always a value that way you don’t have to double pay if a product is faulty .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my teen and it’s a good sturdy controller still holding up over a year later.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    PS4 Controller

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller for gaming and is compatible with pc gaming

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Love Hate relationship with it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this controller its comfort beats every controller I have tried. However the quality is not great. I consider myself to be a normal gamer and I take care of my stuff. However I gone through 2 of these controllers already.. The first one the left analog stick broke, the second the r1 button. Great controller marred by quality defects. (Maybe I'm just unlucky so take that in consideration as well)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my old dualshock that came with the console. The light bar on the touchpad is a nice touch, I always thought the light being on the one side of the controller that faces away from the player was a silly choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controllers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy I bought this for my wife she wanted a new controller she loves it it’s awesome it vibrates in her hand it’s almost like real action so I had to get her two of them so she has a back up I recommend this product for everybody

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice color

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the new color of this controller. It also has a nice gripping shape.

    I would recommend this to a friend