Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1363 Showing 27,241-27,260 of 64,710 reviews
  • Rated 5 out of 5 stars

    No issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the new version of the PS4 DualShock 4 controller where you can easily see the color of the controller from the touch pad (instead of having to look at the light on the front of the controller). Shipped fast and works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine seem to go out more than often, so definitely get the insurance. Its a real life saver. and wallet saver as well

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dualshock 4's I bought when the PS4 first came out started to wear out, so I decided to pick up a new one. Works great and the quality/design is outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would buy again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far, loved the color scheme. Grabbed the warranty as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    As expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine, as expected, great for online games with other people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps4 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular Ps4 controller in perfect condition and no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Close to perfection

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great and plays great. Sony has slowly perfected the controller over the years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has been for decades and still is my go to store for major appliances, televisions, gaming consoles, games, computers/laptops and tablets as well as other items.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    PS4 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, my son & husband prefer these controllers. Little pricey but they prefer them over a non-named brand cause of the use & features. Would def buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good design. My friend likes it a lot and can’t stop looking at jt

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PS4 controller, it works and replaced a worn out but still working original controller. The clear front face is also cool.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Controller!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a great price. This controller works great and looks even better. The color really pops when I wear my VR goggles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Extra Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a PS4 from my son for my birthday. It only came with one controller and I needed an extra controller so my husband could play PS4 games with me. I always try to buy original products for my electronic devices and was glad to see my local Best Buy had them in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a regular PS controller. Does what i need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Eye popping color

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son’s birthday and he absolutely loves it. The color is amazing and of course great quality from Sony

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great spare

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves it. The colors looked good and it works just as well as the black controller we got with the PlayStation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What could of been... c'mon SONY

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly feel that it should come with a replaceable battery for the price ...the battery died on me to quick in my belief, ;after 4-5 months of occasional play.and also if they go that route maybe design it so that it's easier to swap also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better durability than I've had.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's lasting longer than any other PS4 controller I've had thus far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Control

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality letter had a problem with it, it was worth the money

    I would recommend this to a friend