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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1365 Showing 27,281-27,300 of 64,710 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, it performs just like any other playstation controller. The color stands out and looks good sitting my shelf when I'm not using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got it cuz it looks cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on Black Friday. For $40. Don’t spend the standard $65 if you don’t need to. My controllers were breaking down and batteries were dead in the middle of a game. So I had to do it. It’s good! Just you know... think about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened it and it immediately fit in my huge hands. I have a bluetooth dongle and it synced up seamlessly. Five stars even though it didn't come with a micro-usb cable. Very solid product that's perfect for PC gaming. Even the touchpad can mimick the mouse pointer! Get it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    My 1st Open-box special deal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was winning when I found this open-box special for about 10% below regular price. But there was no charging cord in the box, and after about 2 weeks the right analog stick stopped working completely!! Not sure if this product was new or refurbished but I doubt I'll risk another open-box special.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Works Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works exactly as it is supposed to. It's the standard one made by Sony and is overall a good design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new controller basic controller same as original the last controller joy sticks wore out from game playing so had to invest in new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Games

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a while finally broke after a year for the price it is decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great*

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 controller is wayyyy better accommodating for pc gaming then any other controller

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. Works perfectly. The color is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Works perfectly and no issues with set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good grip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy. The controller has been working perfectly with no issue so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grab it quick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get one to keep in closet since the system is headed out of support. Better to get it cost now before there's a markup when they get rare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first online order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first online with best buy and it was a gift for christmas and pickup was easy Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Blue camo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color for an awesome system ps4 dual shock controller. Works great been very durable still working great 1 year later

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    its a great controller for both kids and adults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller has an amazing design and you should definitely get an extra one if you want a whole new 2 player experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    real one in Sony packaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't know how so many got fakes, but I ordered this last week 12/ 2016 and it arrived last night . It was in real Sony Packaging and seems to be exactly like the one that came with the system, but in case this helps, it would not turn on the system - once I plugged it in via USB and manually turned on the system, it worked fine, charged fully and is flawless so far. It seems to need to be paired [blue tooth] with the system the first time, after that it was normal. This one feels just as solid as the original , and came in a Sony sealed box with the stickers that tear the pai

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this much better than the controller that came with my PS4. And I love the blue color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Ol PS4 Controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a PS4, then you know that you'll have to replace your controllers for various reasons. The primary being normal wear and tear. Try to time the purchase around major event sales and you can get this controller for $39.99. I always buy a couple to stockpile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the original controller from Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a good discount on BF/2018 so a pretty good deal as this is the original Sony controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelletnt controller. Quick response and great ergonomics. Would be good if it was cheaper but still not outrageously priced.

    I would recommend this to a friend