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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1371 Showing 27,401-27,420 of 64,710 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps4 v2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations with durability, comfort, and updated software

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller because I needed another one to play with my friends. Works well and the colors looks really nice :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 all day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't duel shock controllers are easily the best made. I'll never get any other brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DS4 is epic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved the feel of playstation controllers and this one is no different. the grips fit comfortably into my hands and all the buttons are easy to reach. good response on the triggers, which curve around your finger for extra control. the added touch pad (which is also a button) is an interesting add to the mix and the light bar effectively doubles your motion control options if you have a PS Camera. The options and share buttons are interesting and a bold move away from traditional "start and select" buttons, but how long has it been since you actually started or selected anything with them anyway?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always has great products! The battery seems to last a lot longer than the PS3 controllers.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice changes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all of the improvements that were made when compared to the PS3 controller but the $60 price tag seems a bit high.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fallout76 survived controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last remote couldn’t survive the demand for hubby’s fallout 76 addiction, this one has.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS4!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to finally find a new controller, almost everywhere was sold out. Works well. Glad I found the pink color

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Standard controller with flair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is standard, but you pay a little more for the color. Good for distinguishing between controllers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still best on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: good buy, get replacement plan for added value In the last 7 years and change I have had about 10 Sony brand PS/DualShock 4 controllers. Different colors are fun and we get new colors every year. I game 20-40 hours a week and each controller lasts about 6-8 months. Some times an analog/joy stick will turn more slowly one way or a button will stop reliably sending commands to the console. With the use I get out of them I still prefer them over any 3rd party options/other brands. Getting Best Buy’s protection plan is a good idea for this item. Any time something has given out, Best Buy customer service swaps it for me, and we add the plan to the new one. Pros: Responsive Good grip/texture in med to large hands Easy to sync or reset to your system at home Cons: 4-6 hour battery life may be to little for some gamers (must then charge non replaceable battery) Build quality is “mass production”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 shipping

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time in perfect condition when I ordered online

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! My children love the colors of these remotes so they can tell whose is whose.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome New Playstation 4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new Playstation 4 controller. Original one broke - too much gaming for my son - so needed a new one. Silver color is great and works great too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the product, I will recommend it to anyone who wants a good controller to play with

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Playstation controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have an extra one laying around or fully charged when gaming. Works as described. Pick any color but typically black is the cheapest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Dualshock 4 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always ships very quickly and they often have really good deals on games and electronics. I always buy my controllers, games, accessories, and even TVs from there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for playing smash brothers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are easy to use and battery life lasts a long time. Would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony product for the playstation durable if you can take care of it and definitely great after every charge.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice controller for gameplay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller it was about time I switched controllers so far it's a really good controller and I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great design!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite control design that I’ve owned so far. The red camo looks amazing and the controller works amazingly

    I would recommend this to a friend