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Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1386 Showing 27,701-27,720 of 64,700 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy sharing my video game experience with my family, this is why I purchased my 2nd controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Works great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new controller for ps4 and like that it wasn't black so my kids can't say it belongs to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Feel

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for my original controllers and knowing how long those lasted these would be no different

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    good replacement for original controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this and gold version when on sale. function as expected. nice color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Works good and looks cool

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new PlayStation controller. Works just as well as my other one, but has a unique color that I like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this controller so much! They are using it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this here to keep the young marine man in me happy and when I do visit other friends to play I know which one is mine because the guys I hang with all depend on the black ones lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller usually breaks in some way in a few months but that’s not Best Buy’s fault , it’s PlayStations ! So pay for the warranty ! It’s worth it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my son's favorite controller. He just cannot see it when he plays video games in the woods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret buying the product I recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and I would recommend to family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 3 out of 5 stars

    PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not the best but overall nice color and controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller since I've kind of killed my thumb sticks playing Horizon Zero Dawn and Monster Hunter World. It was becoming a pain to try to fight while my camera was trying to spin in a circle on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Trigger button problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control works great but this is the third one that I've had to buy due to trigger spring issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as should . Coneected easily ro my cosole as well

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    DS 4 is just what the doctor ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the new controller is awesome. it fits my hands so much better and with the resigned thumb sticks it makes for a way better gaming experience. if I had to say that compared to DS 3 controller I can't play as long on a charge. don't get me wrong here you I am not saying they die in 3 hours but I could typically get two 4 hour gaming sessions without recharging on DS3's. but I have a second controller always chafing on a dock so it's not big deal. only other thing to me is when I reach for the options button I sometimes will hit the touchpad. but that will come with time getting used to new controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a gamer. The old one had button issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He is very excited! Good deal! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me Likey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this product. When i push left, my game response accordingly. When i push right, my game also response according, When i push the "PS" logo button...yep..you guessed it, it takes me straight to the home screen. This product works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Looks and feels amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very beautiful dualshock and feels fresh and nice to play with. It's a standard design with a wonderful color added.

    I would recommend this to a friend