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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1397 Showing 27,921-27,940 of 64,709 reviews
  • Rated 3 out of 5 stars

    Questionable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review for this would have been higher if it was simply in relation to use with a console. However, since I use it with my phone and tablet I have found 3 things that irritate me. First and foremost is the fact that I can’t auto connect to the controller. Even though I have already paired it with my phone and tablet, when I have my Bluetooth on it will not auto connect when pressing or holding the button. I have to go through settings and re pair it every time I use it. Secondly is that from time to time it will suddenly stop working in the middle of the game, even with full charge and no interruptions in Bluetooth. And third is that it will not accept charge off of portable chargers for some reason and will only charge via my PS4 or a wall plug in, which makes it very difficult to keep playing for long term on the go. Overall it’s a nice controller with very smooth controls, however it could be improved upon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best controller of this generation. Unfortunately, the price of controllers for each generation increases and there aren't any 3rd party options yet. However, the controller does have a good bit of new features and performs accurately.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this feels good to hold and very comfortable to use when playing ganes. i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ergonomic Feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I enjoy these controllers and purchased an extra set so we now have 4. They feel great and are very responsive. The only downside is I wish they held a longer charge, but you can play while plugged in if it does start to die on you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was an open item and arrived in working order.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Eval

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color and nice fit on the hand. Added to our enjoyment and to know who's it belongs to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same as the one that comes w the system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy a controller not made by the same company as the system it's used for works fabulously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Makes available for two players based on the split screen. An Excellent addition t the Plat Station 4, when friends come over.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A Very Bias Review (LOL)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to be total honest with the random person reading this review. I purchased this beautiful golden controller for the most obnoxious and vainest of reasons. I purchased this gold controller so I can play Assassin's Creed: Origins which takes place in beautiful ancient Egypt. I pre-ordered the Gold Steelbook Edition through the good folks at Best Buy and I want to play AC:O with a golden controller in October when it is released. Sounds ridiculous right? Yes, I know.... don't judge me. I know some of you will understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review #3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a frequent player on the ps4 , you understand rage and eventually the controllers break , but getting a new one is the best feeling , and at this price it’ll be worth it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great game controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised my teenage son with PSN game controller. He loved the color and works fine with PSN system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great control!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control! Good quality, great shape, good joysticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item just not compatible with pc. Love the shape and comfort of use

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great investment for the playstation 4 it adds multiplayer for more fun red and black controller is a really nice color works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this controller , works great! Charged up with no issue and paired just as easily

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OEM controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is no different than the one that came with my PS4 but is red instead of black. One suggestion that I have is that Sony needs to update their instructions to pair the controller because they are completely wrong. For those who have spent 2 hours trying to figure it out...press and hold the “share” key and “ps4” key for 10 seconds or so from the Bluetooth devices menu and you will see the wireless controller as a device to add. Besides the incorrect instructions, the controller works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    ps4 controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its my main controller its worked great since day one good look good and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have an extra controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an extra controller for my son when I purchased his PS4 since I knew that even if he didn't play side by side games with his friends, he would enjoy being able to switch out the controllers when the one he was using lost its charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working like champ. Easy to connect with PS4.............. long lasting battery after fully charge

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Regular controller. Doing it’s job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a replacement controller. The colorway is dope.

    I would recommend this to a friend