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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1400 Showing 27,981-28,000 of 64,709 reviews
  • Rated 4 out of 5 stars

    Still needs work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 2.0 controller is basically the same at the first one that came with the original PS4. I'd hope they would have increased the battery life a bit more, but I guess It's a tactic to make sure you purchase an extra controller. The only other reason could be that when the PS5 comes out they can say "We've increased the controller battery life by 50%". It's okay Sony. I'll still buy a second controller. :P

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    There happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for my son if his happy I’m happy haven’t complained

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My son loves it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the style and features and the fact that it is easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console controllers, poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new PS4 console controllers, but the battery life in them is pathetic. I recommend buying a chat pad battery extender or having multiple remotes to ensure minimal delay in game-time. I docked a star for this reason alone. Additionally, the thumbstick pads do not wear out nearly as quickly on these new controllers as they used to, but I still highly recommend buying a set of third party stick pad grips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Controller caught on sale also have the red camouflage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller for current gen consoles. The rubber on the thumb sticks tends to wear quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Love the colour

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different than everything in the market. I already have a couple different ones

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 definitely has better controllers. Very little need to replace them often.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected right away to my PS4 Pro and has worked just fine since. No battery issues or connectivity issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still the best controller for my money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes there are other options out there for PS4 controllers. I haven’t used all of them but I don’t have really any serious gripes with this standard DualShock 4. I do wish they would improve the quality and size of the thumb sticks. They are acceptable but I much prefer sticks that are the shape and size of XBOX controllers. It’s far from perfect but it’s even further from broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control. The black controllers are a little cheaper then the multi colered ones. Thats why i picked it because of the price. Sony always makes greqt controllers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works well with all games. It is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a genuine Sony PS4 controller and performs excellent. This color option is very unique and has become the favorite in the house !!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this color, works like a charm!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Control pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall. Works well with the system they have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Shipping Review Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this controller with my PS4 via regular shipping. It was in new condition not damaged at all. Easy to track via text/online. Would definitely order from Best Buy. Got this controller for $39 around Thanksgiving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A classic controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what the controller should be able to do. but the micro USB is just ridiculous cause the cable would fall over.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and like it is supposed too. Would purchase again if needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful controller just like the original that comes with the console. Love the blue

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great controller...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this red controller. It's a great addition to his other ones for his PS4!

    I would recommend this to a friend