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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1406 Showing 28,101-28,120 of 64,709 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Just what my kids wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly and the kids love it. Always have good experiences ordering online from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE NEW CONTROLLER.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dualshock 4 feels great, it doesn't feel flimsy or cheap like the ds3 did. The "triggers" on L2 and R2 make playing any type of shooter much more enjoyable, my fingers no longer want to slip right off when shooting or looking down the scope.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just as advertised, cool color too. I would Recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a PS4 controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay, nothing compared to the pro controller for the switch, but its what Sony has to offer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The orginal controller is always the best. This will sync with Fire TV but not the Fire Stick usb.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    She loves the purple controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She said it works great and she loves it. It is easy to handle and was easy to connect to the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Sexy new controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2nd series in the ps4 controller love that the whole controller is the main color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lower the price.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good condition, prices are still to high for a PS4 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    The best controller in the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except that you can't replace the battery. It feels great. The price is reasonable when on sale. Connectivity is great. All around the best basic controller in the market. But once that battery degrades, you're done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The real deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will only use Sony PlayStation 4 with our PlayStation always use Sony as it is always dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS4 remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like any other remote for the ps4 haven’t had any issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good excalty what it's supposed to do. The color is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a guy and at the store, I thought the purple was burgundy for some reason. My daughter likes the teal color And I like the red/burgundy color so I got this. I brought it home and opened it up to know that’s the knob and under the controller is purple lol. Still, still, it looks nice .reminded me of Jokers purple From ya know Batman comics... I kept it as it’s different then then typical red black white that everyone has

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It's a controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works good. It is a little stiff out of the box. I like to use Kontrol Freeks on mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good however, I must admit that this is my 9 year old 3rd controller in 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Black Friday deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the new color on Black Friday for 39.99 very good deal. Color is awesome and feels smooth in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the DualShock 4 is a delight. It's comfy, responsive, sleek and familiar. The DualShock 4 is everything gamers wanted from Sony's next gamepad. Unlike the DualShock 3, we only have minor complaints for the PlayStation 4's controller. It's not simply a controller we'll "put up with" for the rare exclusive PS4 titles; it's one we won't consider a roadblock when choosing where to play multiplatform games. For Sony, simply not getting in the way this time around represents a huge step forward. That the DualShock 4 is as improved as it is speaks volumes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product is Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is absolutely amazing! The controller links how it’s suppose to for my console and everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller and it was the cheapest color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the glacier white PS4 and wanted another controller to match. For some reason that controller was almost $20 more than this one. No functional difference between the two. The only difference I can see is the front light can be partially seen through the touch pad when held at a specific angle. Not nearly as noticeable as the $20 price difference.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a ps4 controller...pretty expensive...decent quality...cool color

    I would recommend this to a friend