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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1408 Showing 28,141-28,160 of 64,709 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Such a cute color!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller!!!!! So so pretty!! I love it so much and it is very sturdy and strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I got this on was Because I had the silver one but it is a lot heavier than the older controllers this one also lights up on the top and I feel it may have been a response time then my older controllers

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Better than PS3 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 controller is so much more comfortable than the PS3 controller. Ergonomic is what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new, smooth and lightweight! Perfect replacement for other controller w wandering issues

    I would recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time in great condition! It does NOT include a charger, somewhat disappointing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 pro controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly, no lagging just as suppose to be.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loved it. It was a Christmas gift and was exactly the color he'd asked for

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Just me or?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out of box with a little bit of controller drift, which was the main reason I replaced my old controller. Love the color though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice color!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my step daughter. She loves it! Great color and as always, great working controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purpleish blue controller works as intended, though it could be more purple.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    More stuff for my gaming unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra controller and this veing a special edition crystal, had to get it..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 controllers are great overall!!! Definitely Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this is really nice and better than the old controller of ps3

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Well handled controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your typical black or white controller. Great response time.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    GF loved it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as the normal controllers and she loved to be able to play along with a pink controller

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is just like every other one but gold. Good quality, holds a good charge, no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars because these seem to be times to not last long so we much purchase a new one too often. It’s works perfect while it works though. Never get liquid near controller. Just hoping the ps5 consoled I just ordered is better than ps4’s.

    I would recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 3 out of 5 stars

    Could be better read below

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice they feel nice but they could be better for the price of $59.99 before taxes which brings it to a total of $63 you would think that Sony would include a charger USB cable for it the one from Best Buy came with no charger just like every other controller Sony puts out for the PS4 and PS4 Pro

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, fast shipping!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ps4 controllers. I play on most games on pc but I still use ps4 controller. It’s so smooth and you can beat Best Buy’s fast shipping even with COVID-19. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an average controller and lasts all year long.

    I would recommend this to a friend