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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1425 Showing 28,481-28,500 of 64,710 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son. Works effectively and comfortable for hours of play

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the look of the gold system and this controller matches perfect. It is functional and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased remote for my son. Works well! Glad I choose best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like any other controller. Will do what you need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product but get a protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller gands down. Also always purchase the protection plan. It will pay off in the long run if you are a gamer the controller will have problems eventually if you are a 24/7 gamer. So be sure to get the protection plan so if you run into any issues you can just take it back to the store, get another one. Then pay to get the protection plan on that controller. The plans are for 2 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Handler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the PS4 controllers are a great. We particularly like the red one because our son is a CHD Warrior and he fought one of the biggest fights. So since red is his color, its our color too..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No complaints!! Original color matches to the console...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my grandson and he loves it and would buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my broken 500 Million limited addition one. Went Best Buy route due to super fast shipment and points of course.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    GOLD RUSH!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gold with the champagne tan on the back looks beautiful and ofcourse it work perfectly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The classic, even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the classic playstation controller you know and love, getting better with every console. Has cool led lights and a trackpad... With extra software you can even use it on your PC, bluetooth and all. Solid controller, pick it up.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Love the red color my son doesn't have to worry about mixing up his with his friends when they game together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally bought another controller for the kids after having the original one for so long! It wasn’t charging anymore. I think it aas the charging port giving up.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    New Design - Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new design of this controller as compared to the old ones. They're easy to use and easy to charge. They feel great!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Loves it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it due to the colors and it works better than the one that came with the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son definitely needed it... As always, the best option was to buy it at Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Wireless controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color & works just fine. Looked d we’dverywhere for the purple & Best Buy had them. Win win.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    It’s red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like the red controller. It’s red and I like it cuz it’s red and I like red.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as an extra controller since the console only came with one. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far much better than original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of battery issues and connection issues with the original dual shock 4. Got one of these new ones with the pro and liked it so much more that I bought another new one to replace all of my other dualshock 4's.

    I would recommend this to a friend