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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 65,446 reviews
  • Rated 5 out of 5 stars

    Great Response

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This playstation controller has a great feel and response when playing your favorite video games from driving simulations to shooter or just browsing through your favorites apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Updated Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the added light just above the touchpad, as well as the tighter controllers on the triggers. Not a huge leap in features, but some added touches. Also, when connected to PS4 via cable, it then becomes a true wired controller, unlike previous models, they would still technically be running of of bluetooth and still be laggier. Another plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller for PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using DS4 to connect two of these bad boys via Bluetooth to my computer was simple. Customization of the controller (color led, button programming, etc) works great! I bought these controllers for the quality build and feel they provide for my controller based games. (Nintendo Emulators mostly) I love the solid feel the controller gives you! 5 stars all the way! :D

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent upgrade from the DualShock 3!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always thought the PlayStation controllers felt excellent to hold and use and this newly redesigned version for the PS4 is yet again the best yet! Feels great to hold and use for gaming of all genres! Battery life is actually really good, of course, depends on the amount of vibration each game uses. Charges very quickly and still better than having to buy batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer this to the original gamepad. Its beautiful and works great

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I like the color and all it offers!! Great!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Don't settle for off brand

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dualshock 4 controllers are extremely hard to find these days. Thank god BB has come through. These controllers feel very natural in hand, and the response times are fantastic. would definitely recommend this controller. don't settle for off brand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always can count on Sony brand controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with the controller so far (approx. two months). The controller is identical to the one I received with the PS4, only a different color. This includes quality, operation and feel. I generally stay with the same brand of manufacturer of a console, when it comes to controllers. I don't have luck with off-brand or after market controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The Dualshock 4 is great and comfortable to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DS4 is extremely comfortable to use. I bought this one to use on my computer to play steam games with. After downloading some free software it is 100% compatible with the computer. I feel that it is ergonomically better than the XBox controllers but I've also used dualshocks since PS1. Highly reccomend getting one for PS4 or other bluetooth controller applications.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worthy Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this remote and the next day it got to my house, thank you so much best buy, and in pristine condition , my old remote was not working anymore and this one feels better than my old one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Play Station 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller for my husband and he enjoys it. He has no complaints where using it for his play station 4.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ps4 Dual shock controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 dualshot controller it’s OK the only problem I have is that the dumb ribs always fail overtime so you have to use a cover which Best Buy always sells for under eight dollars highly recommend getting that when you buy this type of controller especially if you play a little hard. battery life is excellent and the sensitivity of the movement of the controller are great once they figure out how to fix the thumb stick and make it more durableIt would’ve got five stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice controller.. handles great for my games.. great unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard PS Camo Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with this controller.....Sony makes a good product, but be careful if you're playing PS 4 games in the woods, because it's a pain if you drop this controller.....my friend and I spend nearly half a day searching for one when all the while it was in his lap! If only he hadn't worn his new woodland camo pants that day!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving the color of this controller. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Work how it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the blue color. Looks great sync perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 4 out of 5 stars

    Best Playstation Controller Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good controller. Fits perfectly in your hands. Good battery life. Even has a little speaker built into it. I can't wait to see how the touch pad is integrated into more games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been a playstation costumer since the first console, always a Great product, quality is great. Base on demand and since new version is out I think controller for ps4 cost shoul be at least 10 bucks less. Other than that all great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Real Sony controller, not an imitation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this from Best Buy to ensure i get an actual Sony controller, not some generic knock-off being sold online. It's the real deal and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved the see through red color, functions great!

    I would recommend this to a friend