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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 65,446 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Beautiful controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is fantastic. And the color is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, comfortable controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, comfortable controller. Cannot go wrong with the official sony controllers. Sturdy construction; these are built to last and a large improvement over the Dualshock 3 on the ps3 which had sticky buttons and controller stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    There’s nothing like a new controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price during a sale and have expanded my ability to play multiplayer games with friends and family. Very happy with my purchase. I always prefer the first party accessories because they never let you down. You pay more for quality, and quality is what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! Having it wireless is nice, and it charges easily. If you have any micro-usb charges they work well with charging these controllers, and I have yet to run out of battery while playing for many hours. It also charges while the PS4 is on rest mode which makes it a since to just plug in when your done gaming for a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great 2nd controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting charge and works perfectly with my PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesom controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love PS controllers, they are the best. The fact that the PS4 controllers have a touch pad on them now adds a new level of control and functionality. Wireless, and usable on other systems (PC as well) makes these a great value. Their charge could last a little longer and are fairly heavy, but still a very positive controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will buy again!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SuperB quality service with BestBuy, very easy to navigate the app and website. Saved some money using BestBuy and this product works fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to use when playing my games. Love it very much. I would recommend it to other people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No lag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Good brand and works great with the ps4 system. Controller is smooth and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems. I enjoy it not being black.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprisingly good for PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered to use on PC for a racing game. After some software installation, it works perfectly for an xbox only title. Also works well as remote for Netflix. Xbox controllers are easier to use on a Windows PC, connectivitiwise, however the DS4 is just a better controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran to Bestbuy any time I need a replacement. My son remote stop charging so I went and grab another from my favorite store. My sin is happy now since these one is very effective and working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Buy original or die trying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Nice colour! Brings joy to my soul...

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    dualshock 4 for Sony ps4 gold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent hold and color, performs well, full charge is reached fast, has good design and holds well. It has a good design, adequate features and easy handling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 4 Controller Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable Quick service Easy to setup 10/10 Would recommend for anyone looking for a reliable controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for gaming or binge watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wireless controls. I binge watch a lot of Hulu and Netflix so when I’m in bed, grubbing and watching my favorite shows it’s so easy just to press X. They charge pretty fast and last a long time as well, though if you game on PS then they might wear out just a little faster but still lasting a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    It's my favorite color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, and it's my favorite color!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than first gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last about an hour more than the original dualshock 4 controller. I also like that they added an extra light bar so that you can tell what color the control is without having to turn the controller. If you need one definitely pick this one up. I got it during the days of play sales for $40 so really worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    If u love ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u love the color red& playing ps4 this is 4 u. Its great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Ds4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Hopefully it last longer than the last 2. Within a month the sticks began to drift.

    I would recommend this to a friend