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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 65,446 reviews
  • Rated 5 out of 5 stars

    Dual shock

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son connected this to his Xbox with a Titan and he loves it, for whatever reason.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are OEM and work perfectly. Don't wast your time with an aftermarket controller... when you add the extended warranty from Geek Squad the controller is covered for two years. My original controller when I purchased the ps4 started having problems at 15 months. Now I won't have to worry about death gripping this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller for PlayStation 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the recently purchased Dual Shock 4 Wireless Controller for Sony PlayStation 4. It works really good. High quality, great product. Good price and again - Best Buy always takes great care of their customers. Big Kudos to Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller does the job it is might to do. I purchased this controller because the original controller and its partner's battery life was starting to dwindle. So new controller battery life is better and now I have two spare controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    loved bright red color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my son's christmas present. He instantly LOVED the bright red color. Connected perfectly fine with his PS4. He uses it every time he plays now. Looks way more attractive than the regular plain old black controller. He’s happy so I’m happy. P.S. I bought this controller at an amazing price. So I did not pay full price. Great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Who doesn't love Camo on a controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for my grandson. He goes through controllers quite a bit. However, we love playing with this Camo colored controller. It is physically the same as the others but the unique color makes my grandson feel that he is in charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote holds charge very well and it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Joystick Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for even a monkey to use. Special needs kids could even figure out how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Joystick Rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for even a monkey to use. Even special needs kids could figure out how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an additional controller that I wanted for my PS4 Pro Destiny 2 Limited Edition, and I was worried the glacier white would be different but it matched perfectly. It is the same as the original controllers, responsive and exactly what you want although it's a little pricey for the stock controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony's best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last v2 control still working (2 years using it) i just buy this because i living with my GF now hehe, best controller!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice controller, durable, and awesome design! love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Game Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Game Control. Very easy to use and very good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller so Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has been great so far - I have had several other that fell apart - Only time will tell. That is why I gave it a 4. They are somewhat pricey also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So happy to have brand new sticks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, do I have some gaming to catch up on! I have been dealing with issues from my old controllers & it was time for a change. Got a black one & gold one. I love them. They do last if you take good care of them. My son needs more guidance on that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a PS4 Controller, As Expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the normal Sony PS4 DualShock controller, so just as I expected it to be. Works well, solid quality, good control layout and all of the buttons are easy to reach. No finger stretching required.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the classic look I grew up with! Love this color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband. He says that the dual shock is his preferred controller. I bought the extra insurance this time as he's pretty rough and goes through them to fast for my pocketbook. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 Controllee

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no compalints. We love PS products. Great controller that does what it's suppose to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controllers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual Shock 4 controllers are great. But when you game heavily, expect the batteries to maybe last two years. I recommend the protection plans because of this.

    I would recommend this to a friend