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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 65,446 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product - I have 3 for most than 2 years and works perfect with a regular (3 to 4 times per month) use for our ps4 and now we integrated it to the Apple TV for Apple Arcade games with out any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Easy to connect, everything you'd expect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Midnight Blue complimented my white PS4 Pro nicely, quick charge, easy to connect, everything you'd expect in a PS4 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked around for one of these and looked at reviews and everywhere had either fake ones or used ones. Me personally i rather get quality and pay the extra few bucks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller and easy to use plus its very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DualShock 4 Wireless Controller by Sony - Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another exceptional product from the Sony Corporation - it out-performs the original controller in every manner

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described!! Easy to hook up as it should be!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing a great job with a fair price, he is using it Dailey and has had no problems with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Looks great. Feels great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks new PS4 controllers over the older ones. The battery lasts a lot longer, the thumbsticks are more rugged and have a better grip on them, L2 and R2 buttons are more springy (a good thing), and the thumbsticks also feel way smoother when moving them around. Feels great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Better then XB1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. Last a long time. Very well built.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the older ps4 controller in that this model is more responsive and the extra light bar is nice as well. Battery life seems to be a tad better than the older controller and the extra light bar doesn't seem to lower battery life at all. I regret not buying more during black friday but lesson learned. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Go for nostalgia!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a second controller for my PS4, and I won't lie, I went through fanboi emotions with this. Anyone old enough to remember having owned the first PlayStation will appreciate this. As soon as I held it, I felt as I did all those years ago. Other than that this is just a PS4 controller, it does nothing more or nothing less.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is one of the best feeling controllers I've ever used. It fits wonderfully in your hand. The only thing that I do not like is that the battery is non-removable, which means I have to hook it up to a cable when the battery dies during binge-gaming episodes. My console is not that close to my couch, so having to be tethered to the PS4 while playing means either getting a longer charging cable or always having a backup controller that's already charged. I do realize that the current battery configuration allows for the controller to be more streamline and lighter, though.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the feedback from the controllers. It is also nice to be able to dim the lighting on the front. I am still getting used to having the touch pad on the top of it. We just upgraded from the PS3 and the controllers feel just a little different in the hand but still a great design for ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great for the feel and battery life. The microUSB can break easily and isn't too secure. Using on PC can be a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for the whole family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale and couldn’t be happier. I have a controller for each member of the family now. This particular controller is connected to our Apple TV and has helped get full functionality out of that device. Can’t beat first party accessories. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Sony’s official PlayStation controller for the PS4. It does what we need, and the price was fare.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Blue ps4 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me a new controller best controller ever good controls, no more stalling

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PS4 controller. Made by Sony. Have you ever used a play station before? It’s a controller. It works well, it’s better than an Xbox controller (-personal opinion) why buy from Best Buy? Simple: Because you can get a warranty. Buy your next controller from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why am I reviewing this item?? For the points. We all kow that these controllers are top quality and the easiest to use out of any game system except for the old Sega and Nintendo's. You have tons of buttons to use that do many things. Great controller but really expensive so buy one on sale like I did.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great alternative

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this controller for over a year, still good, and joysticks are good. They dont get loosen over all and the grip is great

    I would recommend this to a friend