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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 65,446 reviews
  • Pros mentioned:
    Color, Design

    Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this is a regular Dualshock controller, but it looks even better. The color and the home symbol are obviously where I'm directing that comment on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Red

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller and doesn’t have drift. It also seems to have extended battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts: if it ain't broke, don't fix it. But the new grip is just as comfortable as always. The track pad is surprisingly useful. And the grip on the sticks is a great improvement. But the standalone advancement has got to be the headphone jack. It has made gaming in a crowded household a much better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    This product has a really nice feel to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a really nice feel to it and is really easy to connect with the PlayStation 4 and I really like how the color is more likes matte gold

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great and we love the collor

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks and works great. Fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color scheme of it. Feels great in my hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed a second controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my PS4 a while ago but it only comes with one controller and I needed another one so I picked this one up. There was also a gold one available but I prefer red. It works and hopefully will keep working for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller feel and button press

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller fit fell buttons yes high price buy you can feel the quality difference and button push etc forgot how new controller feels like big difference in feel compared to my old ps4 controller with lot of miles ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than fake amazon ones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can always be 100% sure what your buying is authentic from best buy , I recently bought ps4 controller on amazon for bit cheaper and of course what i received was not authentic. Original SONY product best purchase you can make

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, white goes with my darth vader ps4!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    The boys love the feel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding up well, really enjoy the new controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the kids easy to use keeps the kids busy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Easy to use charge lasts a while

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Name brand item, built well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Urban Camouflage print is a nice change to the controllers. It's still built very well. Same quality as the others from Sony. I anticipate more options of controller looks from Sony. After market controllers I feel, don't hold the quality as Sonys do, therefore to me Its not an option in buying other brand made models.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Changes up the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a couple more controllers (for those very rare games that actually let you use more than two controllers on one console at the same time) so when my brothers come over we could have the option of playing some 4-player Minecraft or Terraria. The blue controller is working great, and it stands out from the black ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, it works with the aux and the connection to the ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller and I was lucky to find this one on sale. This happens to be my favorite color and it was actually the cheaper of all the colors that were on sale. Other than that I mean it's an official PS4 controller which means it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they are pricey, I always pay for the Sony brand controllers. They hold up well and never have problems. I have bought cheap knockoff versions off Amazon before and always end up replacing them within a few months. Save your time and money and go for the real deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd PS4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't fault PlayStation for including only one controller in the box. I also can't fault the design or use of the controller. I also accept that this are designed to play wireless and most people will use them that way. What I don't understand is why the charging cord was not included with the controller. Maybe my kids are more irresponsible than most, how often do you think both controllers are charged at the same time?

    I would recommend this to a friend