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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 65,446 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Don't settle for third party!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A time tested design that you shouldn't get away from. The dual shock controller is flawless in its design and feel. Don't go for the third party controller just because it is cheaper because you'll get just that: cheaper. I would recommend four of these as they can be used interchangeably between PS4 and Vita TV

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller in white!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great choices for color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there are different color controllers! I love the rose gold color. It feels smooth and works amazing. I would probably buy the purple one next!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommended.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original PS4 controllers are seven years old and don’t hold a charge for very long. This one lasts for hours and hours. I have tried the aftermarket ones on Amazon and they aren’t the same.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well the associates were very helpful when getting the controller

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Sony branded the only way to buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No drift. Sony branded. Love the color pattern. If you have a ps4 start buying controllers. Ps4 Accs. Are going to become harder and harder to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it and it matches with the headset i bought him from jbl

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues after 3 years typical wear and tear. Get those joy stick covers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled to find a Playstation controller. Found this one! Works like it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Ps4 controller is the only way to go. Very durable and quality made. Love the variety of colors Sony makes them in for easy individuality within a household. Always best price at Best Buy as they match any online price. Have it same day and not have to wait for the "free two day" shipping others offer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    High-end feel and great performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I had bought some bad ones from marketplace and they didn’t last so I came to Best Buy to get the originals and they do not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a excellent controller for PS4 and PC players I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Is what it is..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to really say other than for me, white is new. Usually just get the black wireless controller,, white looks much cooler now that we have one.. (Was another last minute gift idea to my son when I heard his controller was crapping out on him...)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller as you would expect coming from Sony. I purchased on sale for $34.99. Crisp buttons, quick response and super fast recharge for long battery life until next recharge. I would not purchase anything besides Sony when it comes to game controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better Built DualShock 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my original PS4 controller due to the rubber pads on the joysticks worn down to the plastic. The new DuelShock 4 seems slightly better built then the original controller that came with the launch PS4 & the battery life is definitely better on this new model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Christmas gift for my daughter, but it is exactly the one she picked out so it's already fantastic in my book. I am sure she will enjoy getting to play games when her friends come over instead of only having 1 controller

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 4 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nicer dark blue PS4 controller that has a decent feel, can feel a bit bulky at times & slippery after long use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my nephew who is overseas...made him very happy cause he had trouble finding it in other stores. According to him it works very well with his PlayStation...no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Just the perfect color since I’m a cardinal fan and I only play mlb the show!’

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller awesome! I needed a 2nd controller and it helps so much with playing games!

    I would recommend this to a friend