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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 65,446 reviews
  • Rated 5 out of 5 stars

    Dualshock 4 works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good, no delays or drift, my old one was not working well so we went to Best Buy and the sales person was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Sony so its perfect!! Love the color!! Nice to have a new one every once in a whie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality compared to the standard controllers.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Controller has a different feeling of texture compared to the standard controller that comes with the PS4. The controller itself has more of a grip to it than other ones. It is also much cheaper than other designed ones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my girlfriends son to use on PC with PlayStation plus streaming and it works great. OEM quality means you always know it will work and work well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller specifically for the red design. I have two teenage boys who game and are rough on the controllers. When theirs start to drift they magically switch their controller with mine. No more!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I originally owned a white ps4 controller which would get dirt trapped in the ridges and was hard to clean. The gray color of this controller cleans well and just looks great. I wish that the touch pad in the center had the same design as the one that came with the 20th anniversary Ps4 but oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic controller! Easy to use! Smooth!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing better than OEM when it comes to controllers for PS4. I hate every knock-off controller ever made for PS3 and that you cannot get a new OEM controller for it anymore. I picked up spares for this just to avoid that problem in another year or two.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quick works well was expecting to be heavier but glad it works thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Superb!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A modern classic for those without the new PS5, overall great controller with multiple uses other than just PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    MikeN1971

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Kids Love the PS 4 Controller because they can use it for a very long time when it is Fully Charged!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controllers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an additional controller. Extreme confidence in these controllers. I've logged 5000+ hours on my PSN account. The original PS4 (initial release) controller still performs great. The only difference between the controllers is a slim light bar in the touchpad on the new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    It’s pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like other controllers but it’s easier to play with. I like the color too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is not gentle with his controllers, they have never broken down from normal usage, only from his neglect. With that said, he is happy with this product and always asks for this one in particular when he needs a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't failed me yet. Looks nice and works well. Wish it had a power cable in the box though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after upgrading to ps5 I still use this controller for playing on my phone love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works perfectly. My daughter is very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely buy this at Best buy. You get the actual PlayStation controller and the protection plan it's worth the 80 bucks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control worked great for my sons. They enjoy playing Fortnite with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for both PC and PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall! Would highly recommend for both PS4 and for PC gaming!

    I would recommend this to a friend