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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 65,446 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect quality, highly recommend! I’ve dropped a couple times and still is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this PS4 controller for his PC gaming, and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item and price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like its supposed to. I just wish that Sony added grips to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation is untouchable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, name brand with no flaws. Make sure you get the Best Buy warranty which covers your purchase for a full two years. Well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, feels much better than the PS3. The share button and built in speaker are really good. It brings a better experience to your game play. Unfortunately the battery life and light bar kills it a bit. Was disappointed that it didn't come with a USB/charge cable. The controller output is different than the PS3 one, so you will need to buy one or buy the charging station. Fortunately the PS4 system came with one. Overall it's a good controller but needs a software update for the battery life and light bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Controller!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've ever been worried about a wireless controller conking out, then this is the one for you. After using it for countless hours, I've never once had a problem. Perfect to gaming, or just using it as a remote for watching a movie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for two player split screen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy new original Sony. Perfect. No more sticky buttons. Mo more system messages saying your product may not be genuine Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps4 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Official controller, very high quality. Would buy from best buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better Than The DS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller in prestine condition. Would recommend over the DS5 personally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for Playstation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality PS4 product. I have bought controllers in the past for a range of consoles that have the controller deteriorate after a few months, usually in the form of the joystick. No issues here, great controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy return policy the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always a good product However this one did have a default and Best Buy returned it without any problems for a new 1

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, excellent service and punctuality and speed of delivery

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall just a really great quality controller and the gray just makes it feel very nostalgic. Every PS enthusiast must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent i would recommend very easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rwms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using a new remote. The ease of everything working well and the quick return of the joystick buttons from the new springs makes one even more confident to advance in game play.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always like these designed controllers and thus one definitely fit the style for my 9 year old who seems to think he's a General in the military, hahahahahahahaha. This was right in our wheelhouse

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great. It’s made so well that even if you drop it multiple times it still works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed replacement controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed replacement controller for PS4. I have replaced many over the years and have bought good ones as well as bad ones. I do recommend getting the Geek Squad protection plan because no matter what happens to it they will replace it for free.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice for dollar amount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good for gaming on ps4 such games like madden 21 and gta5 hold charge very well and is easy wipe off dirt and stains nice grip handle very lite and warranty is good for this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the controllers at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love buying the controllers from Best Buy. I had to get the warranty on my controller as well. I had bought a controller from Amazon and what a terrible mistake that was. They sold me a fake. It didn’t even work properly after two months of use and I put mine in a case and play gently. I love the quality I got from Best Buy, as well as the service. I ordered it and it was sent and received within the week if not two days after purchase. I’ll continue to buy my electronics from Best Buy. I’m very happy. But always purchase the warranties, you just never know and if they don’t offer them then stay away from that seller. Make sure your buying the right stuff, from the right places. I recommend Best Buy as we all know, it’s all authentic there.

    I would recommend this to a friend