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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 65,446 reviews
  • Rated 5 out of 5 stars

    PS4 Dt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems smooth to easy. Also good for Mobile when on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it! Brand new and works extremely well! Will purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasted more money buying cheap controllers and decided to just get an original one from BestBuy, it is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Hard to brake

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is Absolutely Amazing... i love buying my Electronics stuff here...

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Birthday gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on my birthday because my favorite color is navy blue and I've never let go of this since. It's my go to whether I'm on pc or console and the color is just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Just like previous generations dualshocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony started with a great design since PS1 dualshocks and ran with that golden outline still today. If you have used any previous reiterations of the dualshocks, then this version is all too familiar. Added bonus which is the touchpad and share button and still retains its slim design.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    No Charging cable?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, never a fan of either Xbox or PS only including one controller with console, that being said. This is a first for me that the controller which is already high priced to begin with, doesn't come with a charging cable! So you have to provide your own micro USB cord. I have two small children who love disney infinity so immediately one USB port on the PS4 is used, which leaves them bickering over the second one once one of their controllers starts to die. Poor design of PS4 IMHO

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter had to have this controller for some reason. I have heard them say nothing but good things about it. I dont know much about video games but indo know they love this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed to buy this as a replacement to my older controller that came with the 1st gen ps4. the color is great and the light bar in the touch pad is a great feature as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and feel of this product is beyond my thoughts.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to have a new controller in the hands and I like the color. PS4 have been hard to find since the pandemic so when I saw this at Best Buy, I had to get since controllers have become hard to find.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Camo controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I am going to say you already know but it's a Sony playstation controller. It's wireless so good for several hours of gameplay before needing a charge. Plus I dig the camo skin!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 4 controller (red)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really good compared to the other ones I had gotten from sony

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Better design, better interactivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slight redesign of the controller makes for a more natural fit for all of the players in my household. The track pad in the middle took some getting used to, but it is invaluable for spelling out words in searches, etc. The glowing lights on the underside are fun for sports games, etc. to differentiate teams, but it would be better if there were a more consistent means of turning off the light (it can be very bright and intrusive). Good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller. My only negative is the price and that these never come on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best color for PS4 Dualshock 4

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best PlayStation controller released to date comes back in a brand new color. The same great feel and response in the hand and in game but in purple. The color is a darker shade of purple and has muted colors on the face buttons not to detract from the nice color. Dark black buttons is a return to the launch edition controllers before they were changed to the gray color on the sticks, face buttons and shoulder buttons. Highly recommend anyone who likes purple to get it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Baught for Christmas for my kids Love the color, and overall product quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Classic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Sold my PS4 pro with all my controllers when I got the ps5. Had VR and the ps5 controllers don’t really work with it. So had to buy a new PS4 one :|

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony fixed any/all problems w/launch controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller that came with launch PS4s and some of the PS4 bundles up until this past summer had controllers included with triggers that were a little too 'clicky' - making obvious obnoxious noises that took time to go away with extended use. Furthermore, the rubber on the left analog sticks would wear down a little too quickly (not wear out completely, just heavily in the first few months and weeks of use). NO LONGER ANYMORE. I bought a black controller from Best Buy in Fall/Winter 2014 and a white controller. Neither have any of those problems. Not only that, but they fealty better constructed and a little heavier/sturdier to hold. It's great. You can tell what type of controller you have because on the back of the controller, if you look at the model number section, Sony generally puts a revision code near the model number to convey revisions/improvements made upon prior versions. Usually the revision code is an alphabetical character, followed by a single digit.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video game controllers have really come a long way. You can’t go wrong with sticking to the Sony branded controller. Fits well on the hand, some buttons have changed since the PS3 but easy to get used to. Overall, highly recommend.

    I would recommend this to a friend