Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 419 Showing 8,361-8,380 of 65,446 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was purchased as a replacement to my daughters Playstation 4. It has worked perfectly with her system and she has not experienced any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard brand new cintroller works very well and had no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son used for PlayStation and is the great for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless controller is awesome for the kids. It allows them to move around without getting tangled up with each other or pulling it out of the system

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color, works perfectly, holds a great charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have accessory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my PS4 console, I decided to take advantage of an existing sale on PS4 controllers. I'm so glad I did! Single player games are nice but co-op is so much more fun!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rrrrrrrrrrrrrrrrr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great . I recommend getting the protection plan if you have a kid using it who is a gamer and plays a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice, clean look. No charger cord

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great. I just thought the controller would come with a charger cord. The last DualShock 4 remote I bought definitely came with a charger cord, and was unaware that was no longer a standard addition to come along with the controller

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, big improvement in my putting over old worn out controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad i was able to get stock especially during these troubled times...but everything works as it is.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Quality controller!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation doesn't miss when it comes to quality. I love this controller so much feels premium and offers a beautiful color.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Frost white

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is much better in white, but of course it collects dirt much faster, but it's okay, I have one of those controller cleaner + cloth which is very safe for electronics and such.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new one wore the other one out. Great buy and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    great controller for anyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend along with a new ps4 system for xmas. It was an added bonus and she loved this color. I recommend this to compliment the original. Brings back memories.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Tough and Comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this controller for use with a pc. I dont own a ps4 myself but with best buys price matching for online items it was actually cheaper than the controller i was replacing (afterglow wireless ps3 controller with the dpad and analog stick in the xbox locations instead of ps3). It has been relatively painless work with. It has a good feel in the hands, button placement is familiar and natural. I will say the start and share buttons are small, virtually level with the rest of the controller and kinda impractical to hit without looking at the controller. I often find i hit the middle touch pad thing instead. Speaking of steam seems to recognize and work with the touch pad to an extent though i havent put much time into seeing if thats practical. The only other thing i noticed is that windows interprets the bottom triggers in their natural state to still be an input. So pressing them is an input but also not pressing them is one. If you're like me and use a 3rd party program to map keyboard and mouse function to a controller, make sure to account for this or youll have frustrating unintentional results. The final thing that has a good and bad side is, you can play while charging, though if you normally play with it via bluetooth, be prepared for the fact that once you plug it in the pc will recognize the controller as a totally different device....with a different layout. All in all i bet it works great on ps4 and even gets the job done for pc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great variety

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew is very happy with his new controller .I am very happy too with the variety Best Buy has to offer .Always does have a great deals

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly like my original PS4 controller. Good controller for playing cooperative game like soccer with friends/family!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for the color and also needed a new controller. As usual, the controller feels sturdy and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good PlayStation 4 controller it’s from Sony

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good PlayStation 4 controller it’s from Sony and it works perfect hasn’t been lacking or nothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lo mejor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, lo recibî en buenas condiciones facil de conectar

    I would recommend this to a friend