Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64699 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 459 Showing 9,161-9,180 of 64,698 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought if for the ps5 to play WARZONE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after it took my last controller 3 years to stop working

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed an extra controller for his PS4. This one works perfectly and appears to be holding up very well in his "less that delicate" teenager roughness.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great and I love playstation products already bought the pa5 but will still use this controller

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Dual shock to the system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found this in Black just in time for Christmas. Now my son has a matching one for his new PS4. I love the feel of this controller and the design is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a controller. Get the Sony, it's the one and only. The fake ones will never match the quality and feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes the best products! I have been using these controllers for about 20 years and they last a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sells quality products for all systems this controller being one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sister plays now too

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont do gaming, but my son says the remote works as it should and he enjoys being able to beat his sister at his games!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    PS4 DualShock Controller Delivers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomics of the newer PS4 DualShock 4 controllers is comfortable, and the different color schemes are great for more personalization. The battery life is great for 10+ hours of continuous gaming, and pending your level of gaming, will last as long as you treat the controllers well and don't abuse them after a loss to a 12 year old from China online. Hope this review was helpful! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Playstation Remote. Built to last.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Playstation Remote. Built to last. However I do hate the placement of the PS4 button as it gets pushed when I am playing a fighting game.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great iteam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controler great color easy yo use and to connect to you playstation 4 and pc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller works great. Even though the store was closed I was able to order online and pick up like a drive thru.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice looking, responsive controller.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glacier white controller is very nice to look at. I figured it would get dirty easy but I haven't experienced that just yet. No issues responding wirelessly either.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the real deal...Of course it works great, but it looks even better!!..Excellent graphics that are the actual color and not some cheap sticker.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    soooo comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing how this controller seems to mold right to my hands. i have no trouble hitting any buttons and can't wait to get home at night to hold this in my hands!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the blue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a great upgrade from the ps3 version. It's much more comfortable with the ps4 now. Happy I spent the extra 5 to have a little color. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Never fails

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just absolute perfection to say the least!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Faster replacement ever!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous control was getting stuck and when I played I couldn't really do much. So thankfully I was able to get a new one, so I got back to gaming fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dual shock Sony name brand is the way to go!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    name brand is always the best controller around, responsive and great battery life for the die hard gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got what I was looking for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a quick and seamless process, from selection and purchase to install and use. Definitely worth the purchase.

    I would recommend this to a friend