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Customer reviews

Rating 4.8 out of 5 stars with 64699 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 64,698 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item purchased as a gift for my teenage son. Such a cool looking controlller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dualshock 4 controller is a better improvement from the dualshock 3. This controller fits into the games hands perfectly and the blue color makes it look really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller to replace a broken unit. The red color choice was great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Dualshock 4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DualShock 4 is the best controller you can get for PS4. The build is very solid and feels good in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed One More

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game system only comes with 1 controller so we had to buy another one. Works great and they price matched to Walmart so we saved $20.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    First Party Addon Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty much a no brainer. If you do not mind the price tag, I always suggest buying first party accessories. Controllers in particular. Works perfectly and has the same quality as the controller shipped with the console. Only thing I wish it had included is another one of the PS mic/earbud.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DualShock 4 wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product quality is good an the price was reasonable. Its is used daily and no problems. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my old one for like two year and I was thinking that works but nothing like a new controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You can never have enough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say... More controllers are always beneficial and you just can't go wrong with an official Sony controller. These are solid and work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just like the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always a relief to have two controllers instead of one. Its even better when they both work well. This one was no different. It's been great. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should and does not feel cheaply made

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is an avid gamer and bought for him as a present. He loves it and I would recommend. Be sure to price match and save money.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always looking for the white controller and omg this color is so awesome!!!!! I had no problem like the gold control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller works well with Playstation Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought controller to work with XBR49X-830-C tv to use Playstation Now for the grandchildren. works well, but Playstation Now can get expensive if not used often..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Epic customer service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic customer service and great product…thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Crystal Collection Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 controller is part of the Crystal Collection offered by Sony, and is very reminiscent of the old PS1 & PS2 transparent controllers. This is one of the best version of the controller, as it has the lightbar on the front and firm grips, and is often on sale at Best Buy for ~$40 (I have seen it twice now in 3-4 months). Would definitely recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love the colors easy to use wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for price and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used by hardcore gamer that put it thru its paces without any issues. Nice to find a product that doesn't break if you use it hard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's your average ps4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what to say, but it works. It's not defective, its not that blue looking, but I still enjoy using it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my son for Christmas - love it - it works perfectly. I also really like that the color is different than the one that came with the PS4.

    I would recommend this to a friend