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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64699 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 501 Showing 10,001-10,020 of 64,698 reviews
  • Rated 5 out of 5 stars

    Bought as a gift for my grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson has a PS-4 with one handset and he wanted another one to allow friends to play. He loves it! He always wants to be the red controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extra controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Elite Status allowed me to price match this item. Satndard basic black PS4 controller. Better controller improvements from prior gen controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, prices are terrific. Bought a slightly used one and it works like a brand new one.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box, works and seems like new. Great color too!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Ps4 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good, i was surprised it had stick drift right out of the box was the only con.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect compliment for my son's PS4 he got for Christmas. It was great that Best Buy had it as an exclusive at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wireless range. Works well with headphones. Battery life has been acceptable, only needing to charge the controller every other day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller to use with pc or play station. Very comfortable to ise and has excellent grip.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the simple option is the best option... The best, affordable controller for the Playstation 4.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This one works!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an open box that sadly started left stick drifting after 5 days. So I just had to get a new one. Running smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Stood out to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the white color looked pretty sharp at the store compared to the black control that's standard with the console. For an extra $5, sure, why not

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crystal red color is unique to Best Buy. Since my sobs favorite color is red it worked perfect. Also got it 1/3 off the regular price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great now kids can play each other already had one us on computer games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course my hub didn't think he would be playing the PS4 alone! This controller was def needed to show him who's boss lol. It works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a full charge better than I initially expected, while the cord length is also a great length to allow play while plugged in/charging

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller for the PS4!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual shock 4 is an awesome controller and we love this glacier white version. It's really sharp looking and are planning to get another matching one soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I freaking love this controller . So high quality! DualShock is the best!!! Highly recommend !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it and great color

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Great quality and mine is still in great condition after over a year

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool new look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear look on the controller. Also has the bar on the pad just like the Pro Controllers. Great for anyone who loves the color red.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Protection plan needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the stock drift that happens to the controller a protection plan is a must

    I would recommend this to a friend