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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64697 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 773 Showing 15,441-15,460 of 64,696 reviews
  • Rated 5 out of 5 stars

    Extra control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got it to play 2 player games as well as having a second control to use when the battery dies on one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well with Pc and ps4 and ps4 games on ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Pc and ps4 and with ps4 games on ps5

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps4 remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of this remote!! Best buy is the best!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Replacement Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The analog sticks tend to wear down within a year so had to purchase a new one. Using covers this time to hopefully combat the wear and tear. Too bad Sony doesn't replace or just make a higher quality factory product initially.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cool style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and awesome control. Sony have a variety color and desing they are greatly

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller for the PS4. Never buy the off-brands, Sony knows what's best for their product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We needed an extra controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we needed an extra controller for PS4...now we just need to find a game to play against each other.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as an open box no issues at all works just as if new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ! Price was right, just what he asked for & we got the warranty also

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Time to get new controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love their PS4 and it's time for new controllers. Love the colors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and easy to use. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson love his new remote, he gets to play with his friends

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty cotroller, brand new):

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad before Christmas and it was faulty right out of the packaging. The joystick keeps pushing upwards even though you aren’t touching it. I thought he was just being dramatic, but I tested it myself and he’s right. That’s $50 down the drain. Thanks, Best Buy. This isn’t my only experience with poor quality controllers from them. I bought the Star Wars PS4 from them a couple years ago, and the controller wasnt clipped in on the side. Never buying controllers from here again. I’ll be taking my money elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons are very clumsy and they have dropped these several times and they're still working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get originals, they last longer. Great deal if you use your rewards

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. I don’t doubt it’ll work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BRAND NEW. DUAL SHOCK 4 CONTROLLER.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Everything functions new. DUAL SHOCK 4.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller. Good sale price. Kids like the red color.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Black control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the console comes with a black control , I went ahead and purchase another for other players

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Controller-Quality Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and functions well. Haven't had any problems so far.

    I would recommend this to a friend