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Customer Ratings & Reviews

$64.99

Customer reviews

Rating 4.8 out of 5 stars with 64702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 64,701 reviews
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Trustworthy BestBuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought an OEM Sony Ps4 controller from Amazon, however; It was a fake. I paid $59.99 and it came in original package but it had stick drift soon as I tried it. I returned it and Amazon sent me another one but had the same problem. The BestBuy purchase was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use and works well. Bought it to use with the PS4 we got at Christmas and the size and shape are very easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color and does connect easily to everything compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 wireless Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ps4 controller was just what my husband needed. It works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great but sometimes connecting it with my iPad gives me issues. Like it’ll act like it’s dead even tho I just charged it or I have to keep forgetting the device and reconnecting. It’s only happened like twice but it’s annoying. Overall it’s great and has great battery health so I’m okay with it. Nothing wrong but sometimes I feel like the buttons aren’t as sensitive as they should be and I’ll need to click a little harder.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Works as it should after nearly a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for someone in my household. Used roughly four times a week approximately 2 hours a day. No change in battery charge. Still stays charged throughout daily play, with all the sound and rumble turned on. No complaints from recipient at all. Buttons all work as they should. Camo looks as pictured.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    sony ps4 dual shock controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is the way to go if you want it to work with the ps4, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Love the color. Good dexterity with the design and operating it with no issues. Fixing them is not easy so try not to overly abuse it. I rotate my controllers be of that. Wireless is perfect for playing on

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Quality and Color- Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the matte navy blue, amazing color out of the bunch. Nice and sleek. As usual exceptional quality and was provided by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    quality purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality item, holds a long charge, comfortable hand feel for long time game play

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    If it ain’t broke, don’t fix it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another sleek update from Sony. The camo looks nice but the best quality is the smoothness of the finish. I had a crystal Red DS4 that felt more like plastic and got slick quickly from perspiration. The camo finish is nice and soft and has a little bit of texture to it. Very pleasing to hold. The light on top is cool too. Had it for over a year, battery life seems improved but I’m comparing to a launch day controller. They’re still a little pricey, wait for a deal or pricematch.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift
    Best Buy Employee

    Rated 5 out of 5 stars

    PS4 IS JUST BETTER

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I lvoe the ps4 controllers, and I always have. They are super sturdy. I have never had one get stick drift like the ps5 controllers constantly do. The ONLY downside is that you can't play ps5 versions of games with this controller. You have to download the ps4 version to use it. At this point, I am seriously debating on just buying an old ps4 pro and modding it with an ssd. The ps4 controller is far superior to ps5 controller in every single way.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Black to back gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ,got nice feel. Easy to use gaming at the best controler black looks sharp

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Really great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using a black launch Dualshock 4 and decided to pick this up on a price match. The buttons depress more consistently, trigger pulls more fluid, and the thumb sticks have been constructed from better materials as far as I can tell. Better yet, the replacement program Best Buy offers is $12 more and allows you to switch out your controller for a new controller within two years as it starts to wear down. I'm extremely happy with my purchase. This is a really great product and I plan on getting a new one every 12 months or so. I especially like the Glacier White color, it's very sharp!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Exactly what you need it for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 black controller does the job, simple and compact, game on!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Great Ps4 Comtroller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the new version of the ps4 controllers. The battery life has increased and the controller itself feels better in your hands. Very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and easy told. Charges fast and i love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    It's a controller, what'd you expect?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects fine, works as it should, and holds a charge. Only con I can find is having the small share and options button so close to the touch pad.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Another pro for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is one of the reasons why I returned my Xbox. I prefer the feel of the dual shock 4 to the Xbox wireless controllers in my hands. I really like this gold as well as silver, and blue that I’ve bought. I also like that you can connect via micro USB as opposed to the batteries or battery packs for Xbox. If you fork over the money the money for one of these, you don’t want to keep buying rechargeables. The standard price is brutal, but I picked up 3 on Black Friday for $40 each. Sweet deal, just keep on the lookout for them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller for my daughter so she can play games with me. Great color and great controller. Long battery life. Very happy with the purchase.

    I would recommend this to a friend